Eye Care District Manager - Northwest at Warby Parker In NYC

Eye Care District Manager - Northwest
Warby Parker // boutique-quality eyewear retailer

Job Status: Full-Time

Introduction:

Warby Parker is looking for an enthusiastic & experienced Eye Care District Leader to guide our growing network of eye doctors. In this role, youll lead a talented team of optometrists across multiple locations, collaborate with retail field leaders to drive business success, & execute operational initiatives that ensure we provide best-in-class service. Were seeking a leader with a strong background in eye care, whos passionate about making a positive impact on both the doctor & patient experiences. If youre excited to lead teams, optimize operations, & help shape the future of eye care, we want to hear from you!

What you'll do:

Lead & manage teams of employed & independent optometrists (ODs), fostering engagement, professional development, & retention to ensure a high-performing team
Provide onboarding, mentorship, & continuous career development for ODs to ensure success & growth
Collaborate with Warby Parker eye care leadership, retail field leaders, & other key stakeholders to align on strategic objectives, improve eye care operations, & elevate the patient & doctor experience, while driving eye exam growth across your district
Execute & implement strategic, clinical, & business initiatives to optimize OD operations
Regularly assess & ensure operational KPIs (e.g., exam growth, patient satisfaction) are met & set targets to drive continuous improvement, ensuring performance goals are met & exceeded
Optimize doctor coverage across your district to meet patient demand by managing OD scheduling & recruitment, & ensuring smart scheduling practices
Lead the interview process for ODs in your market, ensuring alignment with company values & team culture
Partner with the People team to support recruitment efforts & develop relationships with optometry schools, faculty, alumni, & professional associations
Ensure effective performance management by working closely with ODs to encourage engagement, professional development, & high performance
Foster a positive & inclusive work environment by effectively managing Employee Relations responsibilities
Travel to store locations within your district to support teams, drive business, & achieve leadership goals

Who you are:

A Doctor of Optometry with 2+ years of clinical practice & 1+ years of leadership experience, or a non-OD backed by 3+ years in a multi-unit management role with experience in eye care
A data-driven clinical leader who can mentor, influence, & build relationships with ODs, with a proven track record of fostering both OD growth & the patient experience
Empathetic & thoughtfulyoure able to connect with others & resolve sensitive issues all while promoting our core values
An engaging team player, skilled relationship builder, & effective collaborator with exceptional interpersonal abilities
Equipped with strong problem-solving & analytical skills with an ability to multitask & manage multiple priorities in a dynamic environment
Proficient in healthcare technology systems, such as DrChrono or other electronic health records (EHR) platforms, with the ability to lead tech integrations & enhancements
Able to inspire your team by promoting our vision & purpose in a compelling way
Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Extra Credit:

Openness to relocating based on the needs of the business (well help with that!)
Experience implementing new technology or diagnostic instrumentation

Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

We're constantly asking ourselves how we can do more & make a greater impact, & that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses & contacts to eye exams & vision tests, & you can meet us online, at our stores, or even in your home. Wherever & whenever you need it, were there to make exceptional vision care simple & accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.