Who We Are: 

Were a full-service creative shop born out of ATTN:s purpose-driven mission to bring attention to the things that matter. We exist to help brands find their lane in culture & connect with audiences to drive action & meaningful change across platforms. We are a diverse group of entrepreneurial spirits, creative minds & makers. 

Okay enough about us, lets talk about you. 

This Senior Creative Marketing Operations Manager will be a team leader across one of our newest & most exciting projects. This role will be embedded in our clients organization, & will primarily focus on process re-definition & team re-structuring across the brands organic social media team. ATTN: is looking for an expert in social media efficiency, & someone who can partner closely with our client services, strategy, & creative teams. 

The ideal candidate is an expert creative problem solver who prioritizes the cross-functional teams needs. They are direct points of contact for our clients, & can expertly balance client requests with internal realities. This individual is humble & focuses on crafting realistic & efficient project plans. They think two steps ahead & keep calm under pressure. 

KEY RESPONSIBILITIES:

• Serve as one of the main boots on the ground team members onsite with our client three days a week.
• Lead at ATTN: & external client teams through all phases of the project, from kickoff to strategy to creative & beyond. 
• Obtain a deep understanding of the clients current organic operating model, & develop recommendations for improvement across processes, systems, team structure, roles & responsibilities, etc. 
• Draft, maintain, & update process documents as needed/assigned, including start to finish project workflow, & roles & responsibilities matrices. 
• Influence the efficiency & quality of work, advocating for agency/client relations while protecting internal team.
• Work in close partnership with all discipline leads, notably Client Services & Strategy. 
• Champion the importance of communication, collaboration, & managing different personalities.
• Anticipate project issues/risks & clearly recommend & implement solutions with project team, & subsequently communicating to clients as needed.
• Oversee development & presentation of project health reporting (i.e. burn reports, utilization reports, etc).

QUALIFICATIONS:

• 7+ years of experience in project management, or equivalent proficiency 
• Managed multiple budgets over $3MM with interdisciplinary teams up to 15 people large
• Intimately familiar with project management tools (Asana, Harvest, Smartsheet etc.), MS Office + Google Suite (Sheets, Excel, Slides, etc), & business software solutions (e.g. Netsuite) - able to craft custom templates & reports as needed.
• Strong background in drafting Statements of Work, developing budgets, staff plans & timelines
• Significant experience managing clients (external & internal) on project scope & delivery
• Working knowledge of all phases of organic social, paid social, video/photo & design production & post-production, & ability to partner closely with producers to execute 
• Comfortable being client-facing & presenting work
• Strong problem solving skills & intuitive nature
• Solution oriented with a positive can-do attitude
• Ability to quickly react & adapt to changing environments
• Ambitious & a self-starter 
• Outstanding written & verbal communication skills 
• Reliable, & can establish trust with their teams 
• Organized & will geek out over process & improving process

This role is for a 1 year contract & can be remote - but the team will be based in the DallasFort Worth metroplex.

Our Commitment to Inclusion & Diversity:

As an Equal Opportunity Employer, ATTN: is committed to building & fostering a workplace of diversity & employee inclusion. ATTN: does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity & expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status & other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.