Location: HWY 403 & Dundas St W, Mississauga

About the Role:

As the Workforce Planner & Administrator, you will oversee workforce planning, scheduling, & workforce performance reporting. You will report to the Site Director & will interact with Site Operations, Human Resources, Talent Acquisition, & Contingency Worker Agencies on a regular basis.

What you will be doing:

• Create a rolling-week labour plan with defined staffing risks & actions, recommended staffing levels & mix; based on the end objective of delivering on-time & on budget production plan
• Facilitate regular alignment meetings with Production, HR, & agency partners to review labor plans, adjust for volume fluctuations, & ensure on-time, on-budget delivery of production goals.
• Optimize labor deployment & shift design across different areas (Prep, Cook, Pack, Quality, Sanitation, Warehouse) to maximize line efficiency, minimize downtime, & match staffing to real-time production loads. Collaborate with Production & Planning to balance headcount based on daily meal targets, product mix, & throughput constraints.
• Track & analyze workforce data & key metrics including internal vs. agency mix, attendance, absenteeism, attrition, & overtime to proactively identify labor risks & improvement opportunities. Build dashboards & reports that provide visibility into labor utilization & cost efficiency across departments.
• Manage & reconcile internal & agency labor hours; review timesheets for accuracy, & ensure timely approval.
• Oversee weekly scheduling processes, including schedule creation, availability requests & changes, & daily schedule adjustments; Ensure processes owners adhere to define planning & scheduling processes
• Communicate & coordinate with employment agencies for daily labour management
• Create & publish management reports on labour performance for eg: Scheduled plan vs target & review with respective departments.
• Train & support define users on workforce planning & scheduling tools & systems
• Work in compliance with OH&S acts & regulations.
• Use personal protective & safety equipment & clothing as directed by the employer & report workplace hazards & dangers to the supervisor or employer.
• Perform other related duties as assigned to support efficient labor operations & workforce optimization.
• All other duties as assigned 

At a minimum, you have: 

• At least 5 years of experience in a similar position within a production/supply chain industry
• Excellent written & verbal communication skills
• Ability to present & explain complex information to non-technical staff in a user-friendly way
• Strong analytical skills & attention to detail; Proven ability to produce, analyze, & interpret complex sets of information to support the diagnosis of problems.
• A clear passion for food & working in a fast paced production environment

What youll get in return:

• Competitive salary & health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn & grow
• Work with a hard-working & supportive team

Working Conditions:

Its no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

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