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WEBTOON Entertainment is a leading global entertainment company & home to some of the world's largest storytelling platforms. As the global leader & pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics & visual storytelling for fans & creators.
With its CANVAS UGC platform empowering anyone to become a creator, & a growing roster of superstar WEBTOON Originals creators & series, WEBTOON Entertainment's passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, & other screens around the world, & the company's content partners include Discord, HYBE, & DC Comics, among many others.
Job Summary: We are seeking a Help Desk Contractor (Tier 1 - 2) to serve as the primary engine of our technical support, responsible for resolving daily user challenges & maintaining the seamless health of our IT ecosystem. The ideal candidate pairs a high-level technical aptitude for hardware & software troubleshooting with the interpersonal agility to provide clear, empathetic support to users under pressure-effectively serving as the front-line bridge between our staff & their digital tools. |
