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See yourself at Twilio

Join the team as Twilios next Senior Graphic Designer

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia & Australia. We're on a journey to becoming a global company that actively opposes racism & all forms of oppression & bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

As a Senior Graphic Designer, you'll collaborate with cross-functional teams to develop innovative design solutions that resonate with our audience. Your role involves creating compelling visual assets for digital & print media, ensuring brand consistency across all touchpoints. Proficiency in design software is essential. If you're a creative thinker with a strong portfolio & a passion for design, we'd love to have you on our team!

Responsibilities

In this role, youll:

  • A strong strategic mindset & a systems thinking approach to design & brand identity 
  • Ability to grasp & distill highly complex strategies & translate them into clean, focused, understandable solutions from brainstorming, brief creation to delivery of assets in a fast-moving & changing environment
  • Drive & evolve the expression of the brand, including the visual identity, across digital channels, product & marketing/sales channels levergain guidelines as the base
  • Work closely with events, field marketing, & digital marketing teams to develop engaging & effective visual/graphic assets across channels, including website, organic/paid social, email, digital/physical display ads, & onsite/virtual events
  • Ensure consistency across multiple touchpoints & contexts, threading big & small deliverables together while adhering to brand guidelines
  • Deliverables may include design mockups, presentation design, production of visual assets, asset curation & creation, UI elements, iconography & typography creation & or expansion 
  • Have an affinity for consistency, color use, typography, & a keen eye for subtle details while exercising a good eye for aesthetics
  • Self-starter, self-motivated, able to work independently, & perform multiple tasks under minimal supervision
  • Prioritize & execute multiple projects at once, efficiently meeting deadlines
  • Be an excellent communicator & storyteller both verbally & visually, bringing ideas to life using sketches, workshops, wireframes, journeys, prototypes, presentations & more to communicate clearly & move the needle within creative teams & with less design-fluent stakeholders

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • Ability to work productively within a team
  • A great eye for detail & the ability to work well under pressure
  • Strong internal & external relationship management skills
  • Agile & flexible thinking
  • Fluency in written & verbal English & Spanish
  • Experience applying usability testing techniques & principles
  • Experience applying a web design standard
  • Knowledge of web client technologies (browsers, HTML, CSS) (if applicable) 
  • Proficiency in Adobe Illustrator, Photoshop & Figma

Location

 This role will be remote, & based in Bogota, Colombia.

Travel

We prioritize connection & opportunities to build relationships with our customers & each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, & are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering & donation efforts.

So, if you're ready to unleash your full potential, do your best work, & be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state & local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities & disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.

 
 
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