Welcome to TheFork! We're on a mission to bring people together, feed the human spirit & champion restaurant culture because we strongly believe the best things in life happen around the table, & we want you to experience those unforgettable moments.
Founded in 2007 & present in 12 countries, we are the leading restaurant booking platform across Europe, & offer the broadest community of diners access to thousands of incredible restaurants. How do we make this happen? Through our exceptional lineup of products:
TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease
TheFork Manager: our innovative software tool that digitises restaurant operations & helps restaurateurs manage their bookings & increase their revenue
We have offices all over Europe, boasting a fully international team from all over the world. We are all foodies at heart, & work together in a flexible, multicultural & positive environment which provides everyone with space to grow, both professionally & personally.
Within the North Region Marketing Team (United Kingdom, Sweden, Netherlands), you will work closely with several Marketing Specialists that are working on CRM, Paid Acquisition, Brand & B2B Marketing, as well as other departments such as the local Sales Teams & Central Marketing Teams.
You will have full ownership of a project concerning content & performance optimization for newly signed restaurants for the three countries. This includes the opportunity to build & optimize processes to have a real impact on day-to-day activities within several teams & bring our restaurant partners even more value. Besides ensuring quality content on restaurant profiles such as photos, menus & tags, you will be recommending optimizations & automations to processes such as content collection & restaurant onboarding as well as defining KPIs & a monitoring structure for business impact of your activities. You will work closely with Marketing, Sales & Account Management teams.
Responsibilities:
Ensure quality of the content on our website & app for our B2C users, such as; making optimizations to the pages of (new) restaurants, working closely with partner photographers & (local) teams.
Recommendations how to generate more bookings & diners for our partner restaurants.
Defining KPIs & monitoring business results.
Coordinate the implementation of transversal projects, such as creating a way to generate & optimize mass content, etc.
Additional activities include restaurant curation for PR activities & special events.
Copywriting activities such as translations of communications & activities on Social Media.
Skills
Fluent in English & Dutch (spoken & written)
Basic Excel skills
Analytical skills & capabilities to model & understand data & make data-driven decisions.
Project management skills, autonomy, proactivity.
Organized & structured way of working.
Enjoys teamwork.
What we offer
A modern office in Amsterdam Houthavens, easily accessible by public transport.
Working remote two days per week.
Experienced group of colleagues who are there to help you develop.
International environment: working with people from the UK, Italy, Sweden, France, etc.
Travel expenses
Opportunity to connect responsibilities to a thesis or research study.
Experiences from the team
Diana (Marketing Manager): Here at TheFork you work with colleagues with all kinds of backgrounds & expertise, all with a shared passion for the restaurant industry. This allows you to discover & learn each & every day & be able to have an impact across multiple markets.
Rom (Intern): I had a fantastic internship at TheFork! Besides the fact that I learned a lot, I also had a lot of fun. The team has always involved me in (new) projects & the execution of new processes. The international & informal atmosphere ensured that I enjoyed going to the office every day.
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