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Warby Parkers Retail Operations team is on the lookout for a collaborative, energetic, & proactive Manager to lead new store operations & inventory management. Reporting to the Senior Manager of Retail Operations, this person will build & manage efficient processes that will support the planning & execution of new store launches to ensure sustainable growth for the future. Sound like your cup of tea (or coffee, or yerba mate)? Keep reading!

What youll do:

  • Develop & lead a team to project manage our ever-expanding retail footprint
  • Plan & execute new store openings with HQ partners & vendors to ensure all necessary product inventory, visuals, artwork, FF&E (fixtures, furniture, & equipment), hardware, & supplies are ordered, delivered, & properly installed
  • Provide input to the Store Design & Construction team on eye exam store layouts & design details to ensure that all our operational requirements are met
  • Partner with Inventory Management & Product Strategy teams for cycle count accuracy & back-of-house improvements
  • Lead our biannual physical inventory process in partnership with Inventory Management & ensure the store teams have everything they need to do an excellent job
  • Own our monthly store audit program & lead our target store program with our Loss Prevention partners 

Who you are:

  • Backed by 4+ years of corporate retail operations experience (bonus points for store management)
  • Experienced with opening new stores for a fast-growing retailer (extra credit if youve led a team responsible for doing so!)
  • A razor-sharp problem-solver with the confidence required to recommend & make decisions
  • Able to manage & improve budgets & timelines
  • An excellent communicator who has experience collaborating with both key internal & external stakeholders
  • An organizational powerhouse whos able to prioritize tasks & manage time with excellent attention to detail
  • Available evening & weekends on an as-needed basis for special project rollouts
  • Willing to travel (as needed) 
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