SUPERHUMAN

• The fastest email experience in the world
• Loved & adored: see what our customers say
• Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, & productivity!

BUILD LOVE

At Superhuman, we deeply understand how to build products that people love. We incorporate fun & play; we infuse magic & joy; we make experiences that amaze & delight.

It all starts with the right team a team that deeply cares about values, customers, & each other.

CREATE MASSIVE IMPACT

We're not solving a small problem, & we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, & tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE

We have created the frameworks for how to build product market fit & redefined the narrative of how to onboard customers successfully. We have shown the world its possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, & the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, & Intercom.

Our latest financing was led by IVP, & we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, & we welcomed Marc Andreessen & David Ulevitch to our board.

This time, were swinging beyond the fences & fundamentally rethinking how individuals & teams should collaborate. We are building a household brand & a worldwide organization. We are here to do the best work of our lives, & we hope you are too.

As a Senior Product Marketing Manager, you will be responsible for crafting compelling product narratives in partnership with our marketing, product, & customer revenue teams. You will lead core PMM pre-build activities like TAM analysis, customer segmentation, customer journeys, messaging, & positioning, as well as post-build activities like launch planning, growth & campaign strategy, sales enablement, & content strategy. You will work hand-in-hand with our PM team & GTM teams to deeply understand our customers, their daily habits, their jobs to be done, & their challenges. 

ROLE

• Research, build, & launch customer-driven positioning & messaging for both our current & future products, features, & integrations 
• Develop a deep understanding of our product, how it functions, & how it delivers value to the different customers that depend on it
• Establish a best-of-breed launch process helping us get the most out of the new products, features, & integrations that we bring to market
• Support our acquisition, content, & social teams with messaging that deeply resonates with our target audience
• Drive customer & market research to strengthen our personas, product hypotheses, & sales motions
• Build integrated campaigns focused on a specific audience rooted in insights & product truth
• Support product teams with strong pre-build strategy & customer insights
• Support our Customer & Revenue team through enablement, content, & sales plays
• Support new 0-1 motions, including but not limited to market research, customer calls, focus groups, pricing strategy, & launch planning
• Evangelize the role of product marketing throughout the organization, supporting other cross-functional teams across both EPD & GTM
• Become an expert on our customers, representing their interests at internal planning & product strategy sessions

SOUND LIKE YOU?  

• Experience: 5-8+ years of relevant experience, preferably as a PMM at a product-led growth and/or B2B SaaS company.
• Excellent Communicator: You have excellent written & verbal communication skills & excel at making the complex seem simple.
• Skilled Collaborator: You excel at cross-functional collaboration & relationship building & can handle highly complex projects that impact multiple stakeholder groups.
• Growth mindset: You embrace challenges, welcome feedback, & see effort as the path to mastery. You believe that you & others can always learn & grow.
• Ownership: You are a self-starter, accept full accountability for your domain, take the initiative to find solutions, & focus on what must be done to create success.
• Customer-first: You constantly place the customer at the core of your thinking, consistently ensuring that our efforts are focused on creating a remarkable & delightful experience for users AND prospects.
• Grit: You have courage, passion, & the ability to persevere towards challenging goals. You are comfortable in a fast-paced environment & are agile enough to shift your focus to what is most important for our customers. 
• Proactive positivity: You demonstrate care & awareness for how your actions & words make others feel. You find ways to move forward from challenges stronger & happier. You choose to interpret situations positively rather than negatively.
• Location: We're open to you joining us in our San Francisco office or from a home office anywhere in North America or South America.

SALARY INFO

The Product Marketing Manager role spans a wide breadth of experience at Superhuman. Our compensation band reflects the potentially broad range of candidates & experience levels that we are open to hiring for this role. 

Our starting salaries for this role range from $165,000 - $185,000. The salary range does not reflect total compensation, which includes base salary, benefits, & company stock options. 

We are open to candidates in the US, Canada, or Latin America. We take a locally informed approach to non-US-based compensation & will be able to share ranges based on your country of residence.

BENEFITS

Taking Care of Your Future

• Medical, dental, & vision insurance: 100% coverage for you, 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, & life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off

• Take as much vacation as you like!
• 10 additional company holidays, plus your own Care Day & Winter Break.
• Flexible parental leave.

Investing in Your Growth

• $3000 per year towards your professional development.
• Allyship education program to help build your best self.

Setting You Up For Success

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, & healthcare expenses.

At Superhuman, we value diversity.  We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.