Have responsibility for all quality assurance related internal audits in adherence with regulatory standards. The position manages a team of quality assurance managers across multiple production & fulfillment sites in the Chicagoland area. Additionally, the position develops, implements & oversees quality management systems designed to ensure continuous production of advanced composite materials & applications consistent with established standards, customer specifications & production goals to ensure the highest level of food safety & quality of our products. This position will report to the Associate Director of Food Safety & Quality Operations.  

You will...

• Ensure a high level of internal & external customer service. Investigate (and correct) customer issues & complaints relating to quality.
• Manages the department engaged in inspection & testing activities to ensure high productivity & high technical integrity.
• Performing internal audits.
• Develop & analyze statistical data & product specifications to determine standards & to establish quality & reliability expectancy of finished products.
• Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability & minimize costs.
• Create, document & implement inspection criteria & procedures.
• Interpret quality control philosophy to key personnel within the company.
• Maintain an active role on internal continuous improvement teams.
• Design, develop & implement quality control training programs.
• Provide, & oversee, inspection activity for products throughout the production cycle.
• Interact with vendors & procurement to ensure quality of all purchased parts.
• Addressing non-conformities from previous internal & external audits.
• Conducting a management review of the quality system.
• Following-up on & closing pending preventive & corrective action requests.
• Ensuring that organizational systems & training is in place.
• Ensuring that documentation & design controls are appropriate for organization.
• Administering document control & configuration management system.
• Overseeing established calibration & testing programs.
• Assisting the management team & providing QA support as necessary.
• Provide all employees with necessary tools, proper training & corrective direction.
• Report food safety & quality problems to personnel with authority to initiate action.
• Serve as backup SQF Practitioner 

You are...

• Leadership: train & develop a large group of employees      
• Performance Management: for assigned production lines
• Problem Solving/Analysis    
• Results Driven
• Communication Proficiency: speak to employees with tact & diplomacy     
• Time Management: tracking/monitoring production & maintaining productivity
• Technical Capacity: computer literacy to input information into the computer
• Learning Orientation: able to take direction & relay information to employees

At a minimum, you have...

• Associates degree or related management work experience.
• At least 7 years of work experience in quality assurance, should be combined with a demonstrated track-record of accomplishments as a quality assurance manager, & with satisfying customers in technology-driven, developing companies.

Youll get

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO & flexible attendance policy 
• Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, & LGBTQ+
• Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.