Please note: candidate must currently reside in the UK & be able to work in the UK without sponsorship.

Are you looking for flexible hours? Working as a team? There are many reasons to join our amazing Company. The skills you gain & the experience you gather may well kick-start your career in hospitality & events!  

What Youll Do:

• A hands-on role leading a customer-focused, standards-driven role, & providing professional, friendly, & proactive customer service. 
• Maintain the venue & its facilities in excellent condition & ensure all meeting rooms & public areas are set to Company standards. 
• To ensure that the venue complies with all aspects of Health & Safety & that all staff are trained to the minimum legal requirement.

Facilities & Operations:

• Performing routine housekeeping duties:
• Service, clean, & supply restrooms.
• Clean, collect, & remove rubbish & trash throughout the venue.
• Perform routine cleaning services such as mopping, sweeping, dusting, vacuuming, polishing glass, & cleaning throughout the venue, including hallways, lobbies, lounges, corridors, elevators, & stairways.
• To ensure that security procedures are adhered to, particularly concerning the closing up of the venue each day.
• To ensure that all meeting rooms are serviced & tidied at break times, including lunch times.
• To ensure a deep cleaning schedule is in place & quality checks are carried out.
• To make sure that a stock control system is in place & that cleaning supplies.
• To undertake any additional tasks that senior management deems appropriate, i.e., helping with the dish pit if needed.

Customer Service / Communication:

• To support the Conference Service Manager in ensuring that meeting rooms are to a high standard for all events taking place in the venue.
• To ensure effective communication between all departments with respect to client services.
• To participate in the daily & weekly rota meetings.

Health & Safety:

• To represent the venue as a health & safety officer/fire officer, ensuring that all mandatory checks/fire alarm tests & evacuation drills are carried out as per the safety regulations. 
• To participate in monthly health & safety meetings.

General:

• To be available for staff briefings & company events, including attendance at the company
• To be available for weekend work where necessary
• To undertake any reasonable requests for ad hoc duties by the venue team

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, & gather.  It creates hospitality-driven experiences & uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, & Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, & building amenity centers.  With hospitality at its core, each brand & product offers on-site culinary, in-room A/V, production services, & dedicated hospitality staffing resources.As the largest single provider of dedicated meeting & event venues in the U.S. & UK, & with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

Learn more at https://convene.com/. 

Were Here For You: 

At Convene, youll receive:

• Generous paid time off, including an extra day off for your birthday
• Participation in our pension scheme with contributions from Convene
• Professional development support
• Wellness subsidy to support your wellbeing
• Savings on bikes & equipment through Convenes Cycle to Work programme
• A chance to be part of a dynamic, growing team
• The opportunity to have a significant impact on your team & the business in the work that you do

Convene is committed to building an inclusive & diverse workforce. We are an Equal Opportunity Employer & welcome people from all backgrounds, experiences, abilities & perspectives.