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Superhuman // email ordering app
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SUPERHUMAN

We help our customers create time for what matters most, feel happier & more productive in their work, & get closer to achieving their full potential.

Come shape the future of email, communication, & productivity!

BUILD LOVE

At Superhuman, we deeply understand how to build products that people love. We incorporate fun & play; we infuse magic & joy; we make experiences that amaze & delight.

It all starts with the right team a team that deeply cares about values, customers, & each other.

CREATE MASSIVE IMPACT

We're not solving a small problem, & we're not addressing a small market. We're solving one of the most fundamental, age-old challenges for humanity: effective communication. 

We've transformed email into an experience that creates delight, but our goal is to build the productivity platform of the future. 

DO THE BEST WORK OF YOUR LIFE

We have created the frameworks for how to build product market fit, & redefined the narrative of how to onboard customers successfully. We have shown the world it's possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, & the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, & Intercom.

Our latest financing was led by IVP, & we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, & we welcomed Marc Andreessen & David Ulevitch to our board.

This time, we're swinging beyond the fences & fundamentally rethinking how individuals & teams should collaborate. We are building a household brand & a worldwide organization. We are here to do the best work of our lives, & we hope you are too.

ROLE

How youll contribute

  • Work with teammates in product, marketing, engineering, & analytics to craft impactful experiences through new features & enhancements.
  • Define & shape features, starting from early ideas & sketches, progressing to interactive prototypes, high-fidelity designs, & final implementation.
  • Conduct qualitative & quantitative research to understand our customers, & competitor analysis to understand our landscape.
  • Leverage customer insights to drive decisions aimed at enhancing our product experience & amplifying user engagement.
  • Elevate the design culture at Superhuman by pursuing remarkable quality in your design craft & producing consistent, high-quality work.

How youll collaborate

  • Partner with product managers to set the vision for your team & build a roadmap of projects that improve our company objectives & metrics.
  • Engage with Product & Brand stakeholders, effectively communicating design updates to leadership for feedback & approval.
  • Advise product & engineering teammates through a deep understanding of design & interaction patterns, staying abreast of emerging trends & best practices.
  • Work closely with engineering, product, & marketing to improve processes & deliver top-tier features.

SOUND LIKE YOU?

  • Experience: 7+ years relevant working experience in product design roles.
  • Expertise: You have demonstrated mastery of product design, encompassing prototyping, visual & interaction design, typography, layout, & visual hierarchy.
  • Curiosity: You love exploring new ideas & solutions across technology & user-centric design. You are a perpetual learner, constantly seeking out new insights & industry trends to add to your repertoire of ideas & solutions. You are exceptionally curious about technology, design, product, & people.
  • Learning: You thrive in ambiguity & are excited by the opportunity to validate hypotheses & drive clarity through experimenting & learning from assumptions.
  • Delight & Empathy: You understand how customers think & care deeply about their journey. You can accurately predict how changes will make them feel. You enjoy creating delight.
  • Excellent Communication: You are comfortable & confident sharing your thoughts in verbal or written form. You can engage constructively in debate & discussion with your colleagues & peers. 
  • Collaborator: You can partner with a diverse team to achieve business results. You have experience facilitating discussions with engineers & product managers to drive strategy & execution. 
  • Appreciation of Quality: The details & nuances of your work, especially in design, are important to you. You are enthusiastic about your favorite products & can articulate why they're incredible. You are excited to build a premium brand.
  • Location: We're open to you joining us in our San Francisco office, or from a home office anywhere in North America/South America.

SALARY INFO

The Senior Product Designer role may span a range of experience & expertise. Through our interview process, we will review your background, local market data, & use a mix of technical & qualitative assessments to determine where you fall in our range. We will talk about compensation in our first conversation & be transparent throughout the process about which level we think is the best match for you in our organization. 

Our starting salaries for this role range from $155,000-$185,000.  The salary range does not reflect total compensation, which includes base salary, benefits, & company stock options. 

We are open to candidates in the US, Canada, or Latin America. We take a locally informed approach to non-US based compensation & will be able to share ranges based on your country of residence.

BENEFITS

Taking Care of Your Future

  • Medical, dental, & vision insurance: 100% coverage for you, & 75% coverage for all your dependents.
  • Voluntary insurance: short-term disability, long-term disability, & life insurance.
  • 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
  • Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off

  • Enjoy our generous & flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
  • 13 additional company holidays, plus your own Care Days, Flexible Holidays, & a company-wide Winter Break.
  • Generous parental, caregiver, healthcare, & compassionate leave policies.

Investing in Your Growth

  • $3000 per year towards your professional development.
  • Free access to Calm & Taskhuman.
  • Allyship education program to help build your best self.

Setting You Up For Success

  • Custom MacBook Pro.
  • $1000 budget for workstation setup.
  • $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
  • Flexible spending accounts for commuter costs, dependent care, & healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 
 
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