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    Sign in  
Critical Mass // digital experience design agency
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As a Senior Producer, you are a creative & strategic thinker who loves learning everything there is to know about a clients brand, business, & customer. You have experience working with multidisciplinary teams, & you know what it takes to deliver a digital experience that can improve the lives of customers & surpasses the goals of clients. Both the client services & project delivery worlds are successfully navigated by your proactive communication of project statuses, issues, & opportunities to clients. You adeptly manage the project team tracking scope, schedule, staffing, & budget on medium to large sized projects. You have a passion for digital project delivery & want to work with globally admired brands.

You will:

  • Manage Client Relations by...
    • Acting as primary contact of communicating needs between the client, team, & vendors.
    • Understanding your clients short & long-term goals, as well as their competition. -
    • Informing clients how to drive project success.
    • Delivering solutions to drive consensus for problems in a professional & timely manner.
  • Ensure Project Excellence by...
    • Supporting developing solutions to drive client business.
    • Overseeing the creative, artistic & marketing aspects of production
    • Collaborating with writers, designers, & other creative professionals to develop & execute creative concepts
    • Overseeing the production of creative assets
    • Maintaining a unique perspective of a common goal to increase knowledge, communication, & awareness between team members & the client.
    • Aligning the team to project goals by sharing client insights & objectives.
    • Creating solid project plans with top-down & bottom-up budgets to support clients interests.
    • Executing project plans according to established procedures, channels, & expectations.
    • Managing & maintaining project scopes & communicate status of scope to team.
    • Participating in both client & internal meetings.
    • Coordinating project deliverables & guide the team on potential risks.
    • Creating an articulate storyline of all client materials.
    • Defining, negotiating, communicating, implementing & monitoring quality standards on all project deliverables.
    • Managing project communication & documenting issues & changes that affect the project.
    • Developing status reports & working with capability project leaders to ensure all resources.
    • Creating a positive, team-oriented environment that promotes award-winning work.
    • Forecasting, tracking, & managing project budgets & revenue, POs, & invoices.-Identify, analyze, prioritize, mitigate, & communicate project risks.


You have:

  • Advanced English Proficiency (B2+/C1 reading, writing, & conversation).
  • 3-7 years-experience managing a variety of digital/creative project types; Innovation, gaming, ecommerce, marketing campaigns, microsites, & maintenance.
  • Experience with Unreal Engine 3D production workflows, linear video & static projects.
  • Experience with 3D or animation exposure to Maya, Cinema4D, Blender, & Unity.
  • Knowledge of Auto experience or animation experience is preferred.
  • Experience with office productivity tools such as Excel, Word, MS Project, Visio, & PowerPoint.
  • Experience with collaboration & issue tracking tools such as Box, Jira, & Confluence.
  • Strong understanding of how to manage & control project scope, schedule, budget & resource management / reporting & change management, project roadmap development, & revenue forecasting.
  • Basic knowledge of Project Management principles, methods, & techniques.
  • Experience managing teams & conversations with clients around scope, schedule, & budget as well as roadmaps, objectives, & strategies.
  • The ability to tactically organize & structure activities, paying particular attention to detail.
  • Excellent communication skills & are responsive to feedback.
  • Strong leadership & decision-making skills to facilitate effective task & resource management.
  • Demonstrated communication, presentation, management, facilitation, & negotiation skills.
  • A solutions-oriented mindset with the ability to lead by example.
  • The ability to stay focused on driving goals, even in high-pressure situations.

What We Offer:

  • Global maternity & parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, wellness days, & flex days
  • Access to online services for families & new parents
  • Extensive winter holiday office closures
  • Summer Fridays (off at 3:00 PM local time every Friday)
  • Diversity & Inclusion Board with 12 affinity groups
  • Internal learning & development programs
  • Enterprise-wide employee discounts

At Critical Mass, we value our employees & offer competitive compensation & benefits packages.  If youre looking for a challenging & rewarding opportunity to significantly impact our employees' lives, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass focuses on providing the best training, onboarding, & employee experience possible! Our new hires & employees are the future of our organization, & we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to:

  • Strengthen opportunity for continuous learning
  • Improve collaboration & team relationships.
  • Increase employee engagement

This working model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity & inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to

We are committed to fostering diversity, equity, & inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs and We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance & reach out to them directly.

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