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Dropbox // cloud storage
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Role Description

The Account Representative team is responsible for acquiring new customers for the business by sourcing & closing high-complexity deals with a combination of inbound leads & new customer prospecting.

As an Account Representative your primary focus will be to qualify & close leads from multiple sources & maximize in-quarter new customer revenue within a book of business.

You will be responsible for identifying & establishing relationships with key individuals in target organizations & helping them understand the value that Dropbox & HelloSign can bring to their business.


Sales Capability

  • Manage the full-cycle sales with responsibility for generating pipeline & closing deals 
  • Drive conversion/closure of inbound leads, Marketing leads, & create unique deal pipeline via various outbound approaches
  • Primary focus on the SMB & MM space 


  • Working closely with prospects to identify where & how Dropbox can add most value to their organization leveraging the right combination of Dropbox & DropboxSign solutions
  • Partner & collaborate cross-functionally within the broader Global Sales & Channel organization engaging key individuals across Solutions & Success teams to build out the very best propositions for our customers 
  • Delight every Dropbox customer with each interaction & play a key role in developing the market reputation of Dropbox as we scale & evolve our products to meet business customers needs


  • Deliver impactful product demos, provide insightful technical answers, & recommend creative ways to get the most out of Dropbox solutions
  • Be the voice of the customer to the product team & other cross functional groups in Dropbox


  • Make every potential Dropbox customer happy with every interaction, regardless of deal size or likelihood of close 
  • Develop a thorough understanding of Dropbox products & maintenance contracts 
  • Manage, track, & report sales activities & results using Salesforce


  • IC3 - 3+ Years Sales closing experience - SaaS preferred
  • Consistent track record of building pipeline & exceeding sales targets
  • Strong prospecting, discovery, negotiation & closing skills 
  • Excellent collaboration skills & the ability to build long-lasting relationships across your team & the company
  • Attested resilience in a fast-paced, challenging sales environment
  • Tech sales experience (preferred)
  • Knowledge of a plus
  • Working knowledge of MS Office Suite (Word, Excel, & PowerPoint)
  • BA or BS degree or equivalent experience
  • Capability to work in a Virtual First environment 

Preferred Qualifications

  • TBD

Total Rewards

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