Role Description

The Account Representative team is responsible for acquiring new customers for the business by sourcing & closing high-complexity deals with a combination of inbound leads & new customer prospecting.

As an Account Representative your primary focus will be to qualify & close leads from multiple sources & maximize in-quarter new customer revenue within a book of business.

You will be responsible for identifying & establishing relationships with key individuals in target organizations & helping them understand the value that Dropbox & HelloSign can bring to their business.

Responsibilities

Sales Capability

• Manage the full-cycle sales with responsibility for generating pipeline & closing deals 
• Drive conversion/closure of inbound leads, Marketing leads, & create unique deal pipeline via various outbound approaches
• Primary focus on the SMB & MM space 

Business/Commercial

• Working closely with prospects to identify where & how Dropbox can add most value to their organization leveraging the right combination of Dropbox & DropboxSign solutions
• Partner & collaborate cross-functionally within the broader Global Sales & Channel organization engaging key individuals across Solutions & Success teams to build out the very best propositions for our customers 
• Delight every Dropbox customer with each interaction & play a key role in developing the market reputation of Dropbox as we scale & evolve our products to meet business customers needs

Product/Technical

• Deliver impactful product demos, provide insightful technical answers, & recommend creative ways to get the most out of Dropbox solutions
• Be the voice of the customer to the product team & other cross functional groups in Dropbox

General

• Make every potential Dropbox customer happy with every interaction, regardless of deal size or likelihood of close 
• Develop a thorough understanding of Dropbox products & maintenance contracts 
• Manage, track, & report sales activities & results using Salesforce

Requirements

• IC3 - 3+ Years Sales closing experience - SaaS preferred
• Consistent track record of building pipeline & exceeding sales targets
• Strong prospecting, discovery, negotiation & closing skills 
• Excellent collaboration skills & the ability to build long-lasting relationships across your team & the company
• Attested resilience in a fast-paced, challenging sales environment
• Tech sales experience (preferred)
• Knowledge of Salesforce.com a plus
• Working knowledge of MS Office Suite (Word, Excel, & PowerPoint)
• BA or BS degree or equivalent experience
• Capability to work in a Virtual First environment 

Preferred Qualifications

• TBD