Daily Harvest is looking for a Social Community Coordinator who will bring our community to life across our social media platforms. We are looking for a candidate who is passionate about connecting with people & building authentic relationships with our customers & our partners. This role is perfect for someone who deeply understands & engages with social media & is excited about being at the forefront of the conversation with our customers. The Social Community Coordinator will help to develop our growing community programs & influence crucial business decisions based on meaningful conversations & feedback from our community.
What you'll do:
- Bring the Daily Harvest brand to life! Engage with the Daily Harvest community & serve as the primary resource for all customers on our social media platforms.
- Become an expert on Daily Harvest products & brand & offer an exceptional customer experience, resolving customer questions, issues & complaints quickly & efficiently.
- Partner with our social media & marketing teams to successfully support product launches, campaigns & content initiatives that take place on our social media platforms.
- Go above & beyond to be the voice of Daily Harvest, helping to inspire & delight our customers.
- Assist with social media reporting, providing thoughtful, strategic insight to our product, marketing & technology teams (share feedback, inform product optimizations & recipe development).
- Leverage social media & community in interesting ways that drive engagement & retention.
- Proactively engage with sister brands & influencers we are excited about (i.e. if Beyonce is drinking a smoothie, how do we make sure that smoothie is DH next time?)
Who You Are:
- A passion for social media & an in-depth understanding of top platforms
- Exceptional written & verbal communication skills
- Personable, keen ability to develop relationships
- Flexible, patient, empathetic, & the ability to work under pressure & adapt to adverse situations
- Highly detail & solution oriented
- Enjoy working in a fast-paced & energetic environment
- Quick-learner who takes direction & feedback well
- Unlimited Daily Harvest to keep you hustling, not hangry
- Access to everything we make (including recipes in development)
- A dynamic, ambitious, & fun work environment
- Competitive medical, dental, & vision benefits
- Flexible time-off policy
About Daily Harvest
Daily Harvest makes nourishing food built on fruits & vegetables accessible. We do this by delivering thoughtfully sourced, chef-crafted food to customers' doorsteps, all ready to enjoy in minutes. Were on a mission to take care of food, so food can take care of you.
Since launching in 2015, Daily Harvest has been featured in national publications like Fast Company, The New York Times, & Refinery29, & garnered investments from celebrities like Gwyneth Paltrow, Serena Williams, & Bobby Flay.
Our team is collaborative, driven, & future-thinking. We're constantly learning, experimenting, & iterating, & celebrate failure just as much as success. We take risks, try new things, & we get things done. We love adaptogens & cruciferous vegetables but never say no to cake. Everything we do, we do in the service of our community.
At Daily Harvest, our mission is to take care of food, so that food can take care of you. And it wouldn't be possible without our team. We celebrate the unique POV that each person brings to the table & believe in a collaborative & inclusive environment. As an equal opportunity employer, we prohibit any unlawful discrimination on the basis of race, color, religion, military or veteran status, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability or genetic information. These are our guiding principles & apply across all aspects of employment.