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HelloFresh // meal kit delivery
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Location: Torbram Rd & Clark Blvd, Brampton

Shift: This position will offer a full time, consistent schedule. Will require availability to work weekends & evenings.

About the Role

The Senior Supervisor reports to the Production Manager & leads a team of supervisors, team leads, coordinators, & associates in a single shift or across multiple shifts. 
In the absence of a Production Manager, the Senior Supervisor is the primary point of contact for any operational & people escalations for the production function in a fulfillment center. The Senior Supervisor is responsible for any issue resolution in day-to-day operations, & when necessary, further escalates issues to the Manager levels. 
The Senior Supervisor is responsible for complete, timely, & accurate execution of Production processes: labor planning & scheduling, production planning, core production processes (kitting, casing, labeling, staging, sorting, portioning, outbound [multi-operations]).

What you will be doing:

  • Manage a shift or multi-shift operation with a team of production  supervisors, team leads, coordinators, & associates
  • Act as the primary point of contact for escalations & corrective actions in warehouse operations. Works directly with the Manager(s) to resolve issues, escalations, & corrective actions
  • Responsible  for complete, timely, & accurate execution of Production  processes: labor planning & scheduling, production planning, & core production processes (kitting, casing, labeling, staging, sorting, portioning, outbound [multi-operations])
  • Develop management schedule to ensure full coverage of processes
  • Accountable for key production  controls & metrics, including but not limited to safety near misses & incidents, labor efficiency, production errors, material yield & waste,  on-time delivery, & employee engagement
  • Facilitate training / train new & existing employees in production  operations best practices; Ensure strong understanding & adherence to standard operating procedures across all warehouse employees
  • Maintain a safe working environment by ensuring a clean & organized area, fully maintained equipment, & up-to-date training & management of employees; the work area must achieve compliance with global DC standards
  • Drive focus on error improvement & efficiency (minutes per box, labor variance); Conduct daily & weekly performance analysis  to identify the root cause of inventory cost variances & deliver corrective actions 
  • Drive continuous improvement by guiding the production  team in identifying improvement opportunities in safety, quality, & efficiency
  • Work in compliance with OH&S acts & regulations. 
  • Use personal protective & safety equipment & clothing as directed by the employer & report workplace hazards & dangers to the supervisor or employer. 
  • Other duties as assigned

At a minimum, you have: 

  • 5+ years of  and/or Supply Chain experience, preferably with a Bachelors and/or Masters degree in Engineering, Business or a related field
  • Strong understanding of OHS & Food Safety & its application in a warehouse & production environment
  • Experience with managing a large-scale teams & operations 
  • An authentic leader, whos able to build strong relationships, clearly communicate & motivate, & drive accountability at all levels
  • An effective collaborator, who empowers & enables others to share ideas, raises awareness, gets buy-in, & and delivers fast & well-rounded solutions to complex problems
  • A strong analytical problem solver that identifies & simplifies complex issues & drives rapid, focused, & data-driven solutions
  • Energy, enthusiasm, & a can-do attitude. Used to working in a high-pressure, fast-paced, & constantly changing environment
  • Drive & self-motivation. We seek a leader who competes to win & has the burning desire to make a meaningful difference in our business & the lives of our employees
  • Strong understanding of warehouse systems & controls
  • Professional certifications and/or licenses with Lean Six Sigma preferred

What youll get in return:

  • Competitive salary & health benefits
  • 75% discount on HelloFresh or Chefs Plate weekly box subscription
  • High impact work to help feed thousands of families in Canada
  • Opportunity to learn & grow
  • Work with a hard-working & supportive team

Working Conditions:

Its no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

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