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Critical Mass // digital experience design agency
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The Trailhead program is the start of your epic journey at Critical Mass. During your initial 12-weeks, you will embark on a custom-built learning journey to understand what we do, who we are, & how we make award-winning work with our clients. Our goal is to integrate you into the amazing work we do here at Critical Mass, & support you as part of the team to grow your career with us! 

Our Summer 2024 Trailhead Cohort will likely commence on June 17, 2024. 

All applications are reviewed & interviewed on a rolling basis. 


As an Associate Designer, you are excited to contribute to the development of creative concepts that translate visually. You are an original thinker & a team player matching strategic direction with appropriate design results across digital experiences. Most importantly, you are driven by a passion for design. You will have the opportunity to try the digital agency world to see if it's for you! Developing talent is part of our DNA. This junior talent program is a fast-track to launch your career with regular learning opportunities, mentorship & real client work. 

You Will:

  • Work with a mentor to design solutions that meet or exceed strategic objectives 
  • Collaborate with a team to create interactive design concepts 
  • Have the opportunity to create mood boards; storyboards; interactive page layouts; site grids & interface demos; photo retouching & enhancements; animated GIFs 
  • Provide quality assurance on creative deliverables 
  • Build & maintain a team rapport with entire multidisciplinary project team 

You Have:

  • Strong design portfolio (you must include a portfolio URL or digital samples with your application) 
  • Preference may be given to students who are enrolled in programs related to design, visual communications or advertising 
  • Strong visual, interactive & graphic design skills. 
  • Solid working knowledge of the latest design toolsets -Mac OS, Photoshop & Illustrator 
  • Comfortability brainstorming & contributing to bigger ideas 
  • Ability to articulate creative ideas 
  • Proven aptitude for quick creative thinking with acute attention to detail 
  • Understanding of information architecture & hierarchy 
  • Comprehensive understanding of interactivity & the web 
  • Passion for design & eagerness to collaborate with other creative people 
  • Ability to illustrate in both electronic & traditional media 
  • Post-secondary education, certification, or experience in a related field preferred 

What We Offer 

  • Global maternity & parental leave 
  • Competitive benefits packages
  • Vacation, compassionate leave, wellness days, & flex days
  • Access to online services for families & new parents
  • Extensive winter holiday office closures
  • Early Dismissal Fridays (off at 3:00 PM local time every Friday)
  • Diversity & Inclusion Board with 12 affinity groups
  • Internal learning & development programs
  • Enterprise-wide employee discounts 

 

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, & employee experience possible!  Our new hires & employees are the future of our organization, & we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.  The ask stems from our want to:  

  • Strengthen opportunity for continuous learning  
  • Improve collaboration & team relationships.  
  • Increase employee engagement  

 

This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly. 

 

Critical Mass is an equal opportunity employer that is committed to diversity & inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, & inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance & reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

 
 
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