Licensed Optical Keyholder, Part-Time - Natick Mall at Warby Parker In Other

Licensed Optical Keyholder, Part-Time - Natick Mall
Warby Parker // boutique-quality eyewear retailer

Job Status: Part-Time

Warby Parker is searching for a Licensed Optical Supervisor to join our growing team of in-house optical professionals. (At other brands, you might see similar roles called Optical Keyholder.) In this role, youll rely on your optical prowess, friendly demeanor, & product expertise to create incredible customer experiences. Whether youre helping longtime Warby Parker fans or first-time wearers, youll leave them excited & confident about our glasses. (Our frames are really special, after all. Take a peek at how our glasses are made.) Acting as a key-holder to the store, youll help open & close up shop as well as maintain internal operations. As a leader of the team, youll foster an upbeat & productive work environment for the opticians & retail advisors. Our ideal candidate is an energetic self-starter & a lifelong learner whos eager to help Warby Parker grow. Sound like your cup of tea? Read on!

What you'll do:

Optical duties

Work directly with customers to help meet all of their eyewear needs
Take & record measurements, adjust & fit eyewear, & execute these details with flawless accuracy
Check that our finished eyewear meets our optical standards, as well as customer requirements & requests
Use your expertise to explain prescription terminology & product offerings to customers

Leadership responsibilities

Set your store up for success each day by ensuring that all operational, service, & staff zoning procedures are executed to Warby Parker standards
Drive the store vision & sales by providing above-and-beyond service on the floor & acting as the main contact for customer & operational questions
Work with store management to lead & mentor the Optical team, including participants of our Optician Apprentice Program, & exemplify what great service looks like
Help maintain general store systems, inventory databases, & business operations
Foster & support a productive, positive employee culture in your store

Who you are:

A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) with 2+ years of experience, including supervisor responsibilities
Passionate about the eyewear & retail industries
A clear, effective, & professional communicatoryou can break down technical terms for customers to easily understand
Dedicated to going above-and-beyond to make customers (and your teammates!) happy
An energetic, positive team player whos able to adapt in a fast-paced, ever-changing work environment
Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties & civil liability.

Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

We're constantly asking ourselves how we can do more & make a greater impact, & that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses & contacts to eye exams & vision tests, & you can meet us online, at our stores, or even in your home. Wherever & whenever you need it, were there to make exceptional vision care simple & accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.