Role Description

Were looking for an experienced content designer to help improve & innovate on our core product experiencethe foundations of Dropbox. Youll craft content strategy & UX writing for features that help millions of people do amazing work every day. 

The role is part of the newly centralized Content Design team within the Writing Studio, which is responsible for the quality, consistency, & excellence of writing across the company. 

While staying closely connected to other content designers across the company, youll embed in your product area. In your day-to-day, youll participate in design team meetings & critiques, & partner closely with product designers, product managers, engineers, researchers, & more. 

In this role, you'll own content design for key areas of our product experience, including onboarding, feature adoption, & quality improvements. Youll be responsible for developing & maintaining consistent language across surfaces to make Dropbox feel seamless & easy to use.

Responsibilities

• Own the content strategy & UX writing across core Dropbox features
• Deliver high-quality UX writing for menus, onboarding, settings, & core user flows
• Translate complex concepts into friendly, easy-to-understand experiences
• Align your work to business goals, user needs, & our style guides
• Create, maintain, & socialize content guidelines
• Craft content informed by user feedback, metrics, technical constraints, localization, & accessibility
• Partner closely with product designers, engineers, product managers, researchers, & other stakeholders
• Prioritize across a broad range of needs to focus on the highest impact projects
• Workshop with a first-class team of content designers, improving your work & raising the quality bar for Content Design
• Collaborate with product marketers & other partners to align messaging

Requirements

• 7+ years of professional writing experience, including 5+ years focused on in-product content
• A knack for crafting end-to-end experiences & translating technical talk into people speak (we like humans)
• Experience following and creating writing style guidelines
• An ability to be both creative & consistent within a controlled vocabulary
• Skill in prioritizing with competing projects & stakeholders
• Experience partnering with designers, researchers, product managers, & engineers
• A portfolio of content design (please include this with your application)