The Role
Were looking for you to join our HelloFresh People Team as a People Technology Analyst (Workday).
In this versatile role, you will be responsible for the successful operation of our People technologies & tools, specifically Workday HCM, Absence Management, Advanced Compensation, Time Tracking, Benefits, Payroll & Workday Help. Youll be focused on responding to People technology cases related to systems enhancements, continuous improvements, functionality changes & business as usual requests that will drive efficiencies throughout our People Function. Youll bring your Workday functional capabilities to enable our People Function to be more effective each day. Youll use your expert consulting skills to work with stakeholders at all levels - inside & outside the People function - finding creative solutions to enhance the employee experience & ways of working for everyone at HelloFresh.
In this role youll be primarily focused on managing requests & queries focused around Workdays support solutions in HCM, Absence Management, Payroll, Time Tracking & Benefits, with opportunities to lead continuous improvement system enhancements with the goal of reducing operational overheads. We are live on Workday globally & are constantly rolling out new features within Workday to improve the overall user experience, so we have a very exciting continuous improvement backlog & roadmap for you to work with.
Above all, were looking for people who will make HelloFresh better. We believe there are many different ways of developing skills & we love diverse experiences! So even if you dont tick all the boxes but think youd thrive in this role, we would really like to learn more about you.
What youll do
- Be a subject matter expert for Workday support topics
- Respond & resolve Workday related tickets, primarily within HCM, Absence Management, Payroll, Time Tracking & Benefits modules
- Problem solve & identify & resolve the root cause of tickets to reduce ticket counts & improve the user experience for the People Function & wider business at HelloFresh
- Proactively identify opportunities to improve HelloFresh by using Workday as a transformational tool
- Consult with stakeholders at all levels to ensure Workday is built with HR customers & en-users in mind
- Provide production support & work on troubleshooting & resolving critical issues
- Take a leading role in maximising Workdays reporting & analytics capabilities
- Optimize & maintain the security model in Workday & ensure its aligned to the People function & business end users needs
- Maintain data integrity in system by identifying data error trends & performing system audits
- Develop & maintain user support materials (how to documents, videos) & deliver training to colleagues across functions
What youll bring
- At least 3 years of hands-on experience in designing, building, testing & deploying Workday functional solutions
- An in-depth understanding of the HR function - having knowledge around HR processes, structures, roles & responsibilities
- A deep knowledge in key Workday functional areas such as Core HCM, Absence Management, Payroll, Time Tracking & Benefits
- An extensive understanding of key workday functional areas such as Staffing, Worker Data, Organisations, Business Processes, Security, Reporting & Analytics
- A strong consulting background - with a proven track record of asking the right questions to find the best solution & challenging requirements where necessary
- Extensive experience in Workday data conversion & EIBs
- Strong proficiency in Microsoft Excel / Google Sheets, being comfortable with complex formulae & managing large volumes of data
- Strong written & verbal communication, with the ability to convey complex technical ideas in an easy to understand way
- Bachelor's Degree with excellent grades in Business Administration, Computer Science, HR Management or related field
What we offer
Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.
- Immerse yourself in a diverse global community of 90+ nationalities.
- Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, & a Hybrid working model.
- Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box & office meals.
- Invest in your growth with a German language learning budget, & access to the HelloFresh Academy.
- Plus, we've got your well-being covered with mental health support, transportation perks, & working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace & Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks & possibilities!
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