See yourself at Twilio

Join the team as Twilios next Sales Director for Twilio Communications

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia & Australia. We're on a journey to becoming a global company that actively opposes racism & all forms of oppression & bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

Reporting into the RVP for our Twilio Communications BU, This position is needed to lead our Rest of Europe Strategic Accounts Team. The right person for this role is a go-getter, who wants to develop & identify new revenue opportunities with new enterprise logos & within our Strategic Accounts. 

Responsibilities

In this role, youll:

• Build & Manage a High Performing Team of Account Executives that manage our existing & largest accounts across EMEA. 
• Coach & lead a team to Identify & close  Cross Sell & Upsell Opportunities across the entire portfolio of Twilio Comms BU Products. 
• Enable & coach your team around how to engage across every customer segment (Growth, Mid Market & Enterprise). 
• Collaborate with your team & internal cross-functional teams, to identify Gross Profit within an account & how to increase Gross Profit through Price Management & Cross Sell where possible. 
• Talk with  strategic customers, where you spend time learning about their needs, & then through consultation, develop a strategic plan to help their service thrive through the use of Twilios communication platform.  
• Forecast your team overachieving on their goals, & deftly present your guidance to your management

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 3-5  years of managerial experience within a high performing CPaaS, Communications or API based company. 
• Experience in building teams, managing all monthly forecasting, & can support fiscal planning & revenue tracking for all major accounts.
• Experience managing a remote team spread across different countries. 
• Consistent track record of exceeding revenue targets & business objectives.
• Industry experience in selling CPaaS or SaaS & managing complex sales negotiations
• Highly analytical & data driven; an innovative thinker & creative problem solver who is naturally curious.
• A self-starter who can work with minimal supervision to drive results.
• Comfortable with ambiguity & working cross-functionally in a high growth business landscape.
• BA/BS degree or equivalent required. MBA a plus (not required)

Desired:

• Excellent written & verbal communication skills & strong executive presence
• Ability to influence & build effective working relationships with all levels of the organisation
• Proficiency in additional languages would be beneficial
• Energy & enthusiasm with a willingness to travel

Location 

This role will be remotely based in the UK or Ireland 

We prioritise connection & opportunities to build relationships with our customers & each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way across the region. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, & are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering & donation efforts.

So, if you're ready to unleash your full potential, do your best work, & be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity & Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state & local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities & disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.