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SUPERHUMAN
Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.
Come shape the future of email, communication, & productivity!
BUILD LOVE
At Superhuman, we deeply understand how to build products that people love. We incorporate fun & play; we infuse magic & joy; we make experiences that amaze & delight.
It all starts with the right team a team that deeply cares about values, customers, & each other.
CREATE MASSIVE IMPACT
We're not solving a small problem, & we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.
Our ambition doesn't stop there. Next: calendars, notes, contacts, & tasks. We are building the productivity platform of the future.
DO THE BEST WORK OF YOUR LIFE
We have created the frameworks for how to build product market fit & redefined the narrative of how to onboard customers successfully. We have shown the world its possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, & the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, & Intercom.
Our latest financing was led by IVP, & we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, & we welcomed Marc Andreessen & David Ulevitch to our board.
This time, were swinging beyond the fences & fundamentally rethinking how individuals & teams should collaborate. We are building a household brand & a worldwide organization. We are here to do the best work of our lives, & we hope you are too.
ROLE
- Successfully implement AI features that enhance user experience & drive user engagement
- Ensure all AI code released is robust, scalable, & maintainable
- Stay at the forefront of AI technology & research, integrating relevant findings & technologies into our systems
- Foster cross-functional collaboration, ensuring AI solutions align with overall company goals
- Uphold ethical AI practices, ensuring our AI initiatives are responsible & respectful of user privacy
SOUND LIKE YOU?
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Experience: You have 6+ years of software engineering experience, with 3+ years of AI-focused work.
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Technical Skills: Youre an expert in backend technologies such as Go or Python. You have expertise in AI technologies such as working with ML models, LLMs, NLPs, fine-tuning, etc. You have a strong foundation in software engineering principles that prioritize high-quality, maintainable code that adheres to best practices.
You're able to identify problems, propose solutions, & make informed decisions to drive forward our AI efforts. You're comfortable dealing with ambiguity & can think critically to make decisions that benefit the company & our users.
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Applied AI Expertise: You have a deep understanding of hosted & open-source models & algorithms. You're able to leverage, implement, & optimize these models to solve complex problems & deliver value to our users.
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Remarkable Quality: You produce work that is striking, worthy of attention, & a contribution to the state of the art.
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Asynchronous Communicator: Youre effective across various mediums (especially Slack, Notion, & email) & can produce & consume detailed written materials as needed without sacrificing speed. You respond quickly & thoughtfully to unblock others & speed things up.
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Start-to-Finish Ownership: You act with 100% responsibility for your own outcomes as well as the outcomes of the company. You discuss & debates ideas openly. You focus on the customer & business so what & challenge stakeholders to take impactful action.
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Bias to action: Speed matters. You take rapid & decisive steps forward, even in the face of uncertainty, & recognize that action is the catalyst for progress & growth.
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Location: We're open to you joining us in our San Francisco office or from a home office anywhere in North or South America.
SALARY INFO
The Software Engineer, AI role spans several internal levels & a wide breadth of experience at Superhuman. Our compensation band reflects the potentially broad range of candidates & experience levels that we are open to hiring for this role.
Our starting salaries for this role range from $180,000 - $240,000. The salary range does not reflect total compensation, which includes base salary, benefits, & company stock options.
We are open to candidates in the US, Canada, or Latin America. We take a locally informed approach to non-US-based compensation & will be able to share ranges based on your country of residence.
BENEFITS
Taking Care of Your Future
- Medical, dental, & vision insurance: 100% coverage for you & 75% coverage for all your dependents.
- Voluntary insurance: short-term disability, long-term disability, & life insurance.
- 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
- Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.
Generous Time Off
- Enjoy our generous & flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
- 13 additional company holidays, plus your own Care Days, Flexible Holidays, & a company-wide Winter Break.
- Generous parental, caregiver, healthcare, & compassionate leave policies.
Investing in Your Growth
- $3000 per year towards your professional development.
- Free access to Calm & Taskhuman.
- Allyship education program to help build your best self.
Setting You Up For Success
- Custom MacBook Pro.
- $1000 budget for workstation setup.
- $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up!
- Flexible spending accounts for commuter costs, dependent care, & healthcare expenses.
At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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