Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, & Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, were shaping the next 25 years of technology. Our work focuses on diverse areas including AI, social media, security & more. And were doing this while never losing our focus on our core mission to make the internet better for everyone. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we arent beholden to any shareholders only to our mission. Along with 60,000+ volunteer contributors & collaborators all over the world, Mozillians design, build & distribute open-source software that enables people to enjoy the internet on their terms. 

About this team & role:

The Firefox UX team works on products & services that keep the Internet open & accessible for all. We are a global, mission-driven organization & we strive to put peoples needs at the core of everything we do. 

As a Senior Content Designer on the UX team, you will bring a deep appreciation for & expertise in the role language plays in the design process. You will collaborate closely with UX designers & user researchers on fully remote, cross-functional teams to co-design experiences in our core browser products. Youll write the words that help people accomplish tasks in Firefox. 

In particular, this role will be focused on Firefoxs homepage experience across the desktop & mobile browsers. Youll be responsible for creating the content strategy, information architecture, & overall product copy for Firefoxs front page. At Mozilla, Content Designers typically embed with cross-functional teams on priority projects. They also support as-needed string requests, develop & implement content frameworks, & support content needs for the Firefox design system. To learn more about content design at Mozilla, read the Firefox UX Blog. 

What youll do: 

• Create content requirements & all content deliverables for priority projects (deliverables include content audits, strategy & planning documents, microcopy, taxonomies, nomenclature & style guidelines, copy decks, release notes, etc.).
• Work closely with your UX colleagues, as well as product management, engineering, localization, & legal, to define & measure success. You will be responsible for ensuring the resulting content meets requirements & is production-ready.
• Contribute to the content design practice by following existing guidelines, proposing new guidelines, & sharing insights & best practices within & outside of the UX department. 
• Share your work & provide feedback to other design team members to ensure a cohesive design language across products & experiences.
• Use existing Firefox research & data to surface insights that help to solve business & user problems.
• Partner with designers & researchers to run evaluative & usability tests of prototypes, with a focus on copy & content design issues.

What youll bring: 

• 5+ years of professional UX writing/content design/content strategy, editorial, or copywriting experience
• Has a portfolio that demonstrates the ability to solve user problems & create copy & content design deliverables for product development
• Experience working on a product design team in an agile environment
• Can write clearly & concisely, with an appropriate voice for product, & a lens for global localization
• A passion for quality content & thoughtful work
• Strives to understand the needs of users, & leads with research & insights
• Interest in & commitment to inclusive writing

What youll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, & vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open & free is better than closed & controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform & help create more opportunity & innovation for everyone online.

Commitment to diversity, equity, inclusion, & belonging

Mozilla understands that valuing diverse creative practices & forms of knowledge are crucial to & enrich the companys core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized & Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, & expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, & to receive other benefits & privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle & texture), religion (including religious grooming & dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

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Req ID: R2407