Tripadvisor, were on a mission to make everyone a better traveler. Becoming a better traveler means becoming more open, more curious, more savvy & able to make the most of your trip. It means leaving the world better than you found it, & helping guide others on their way. Every day, we bring people together on our app & site to explore places to stay, things to do, places to eat, & over a billion reviews & opinions from real people whove been there before. 

We believe that we are better together, & at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, & experiences, so we can collectively revolutionize travel & together find the good out there.

About The Role

Since 2002, Tripadvisor has built legendary programs that reflect our commitment to trustworthy guidance & our incredible travel community. Tripadvisors most recognized global brand franchise is the Tripadvisor Travelers Choice Awards celebrating the best restaurants, hotels, destinations, beaches, & things to do based on the reviews & ratings of travelers. Travelers Choice Awards is one of the most recognised brand franchises in the global travel industry & will be the majority focus of this role. We have plans to create even more franchises in the future that this role will contribute to in the future. 

We are looking for a Global Brand Franchise Manager with experience in fast paced & agile (preferably tech) businesses to help us lead these franchises. This is a central role in Tripadvisors brand ecosystem that requires structured, analytical but also creative skills. Your primary focus will be ensuring Tripadvisors global brand franchises remain on-track to capture the hearts & minds of our audiences & generate growth for Tripadvisor. 

What Youll Do

This role is part of Tripadvisors global brand team & reports into our Associate Director of Global Brand Franchises. Responsibilities include:

• Project managing the annual Travelers Choice launch calendar (5+ global launches per year)

• Lead elements of planning for when, how & for who our global brand franchises show up 

• Improve processes that allow us to deliver our franchises to travelers & our B2B partners (e.g. hotel owners, restaurant owners, etc) faster & more efficiently

• Being a leading point of contact between the brand & other teams - youll lead them towards fantastic launches but also be responsive - ensuring they have what they need to play their part in Tripadvisors continued success.

• Partner with multiple internal & external teams such as: integrated marketing, data analytics, creative, PR, product, engineering, sales, sponsorships, B2B & more

• Helping to define, generate, review & quality-control the prestigious Travelers Choice winners 

• Briefing, reviewing & gaining approval on any design (UX, UI, etc) updates to how we present our lists across our owned channels (website, app, etc)

• Playing a pivotal role in setting up our global brand franchises to attract sponsorships/ partnerships from brands as diverse as beauty, entertainment, beer  & beyond!

• Leading the measurement & analysis of brand franchise initiatives & making recommendations for future improvements.  

• This is a mostly remote position that requires several days per quarter in a central hub office.

Skills & Experience

• Minimum 7+ years of experience

• Demonstrated experience growing & executing on wide variety of projects (e.g. creative, technical & process driven, analytical, etc)

• Exceptional organisation skills, with a keen eye for detail, requiring minimal supervision

• Have demonstrable experience in finding ever more efficient ways of working with teams

• Creative problem-solving & execution while never losing sight of the broader brand strategy

• Proactive & independent: always taking the initiative & improve existing programs/processes

• Must have a collaborative style while still being able to focus teams minds on set goals 

• Requires high levels of flexibility when working on fast moving projects that may start, stopping & changing direction after initial briefs due to business needs. 

• Must have the ability to work through ambiguity in order to find answers to critical information that will unlock brilliant results.   

• Must exhibit superb verbal & written communication skills with a high degree of comfort interpreting results & communicating insights effectively

• Be a passionate advocate for the needs of the travelers & B2B partners 

• A strong sense of ownership & entrepreneurial spirit

• Must love travel

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request . Please include the job requisition number in your message.

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