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Role Description
As the Innovation Strategist for Learning & Development at Dropbox, youll be the force behind the future of learningbuilding, piloting, & scaling AI-enabled, tech-forward learning strategies that elevate the experience of Dropboxers across the employee lifecycle.
Youll lead our innovation process from ideation to implementation, researching emerging trends, experimenting with new technologies, & developing scalable learning experiences that are personalized, accessible, & measurable. Youll also manage the L&D tech stack, ensuring it enables experimentation & execution across onboarding, skills development, & leadership growth.
You will collaborate deeply with Learning Design, Delivery, & People Tech teams to test new methods & integrate successful innovations into our core offerings. Youll also serve as a translator between future-of-learning trends & real-world implementationhelping the team stay inspired, informed, & forward-looking.
This role is ideal for a systems thinker with strong technical fluency, creative problem-solving skills, & a deep commitment to shaping the next chapter of learning in a Virtual First, AI-powered workplace.
Responsibilities
- Lead Dropboxs L&D innovation strategy: develop & manage a sustainable pipeline for exploring, evaluating, & scaling AI-enabled & tech-forward learning solutions.
- Build & implement a process for ongoing research & innovationidentifying learning trends, surfacing opportunities, & converting insights into pilot programs.
- Manage the L&D technology ecosystemassess tools, recommend upgrades, & oversee vendor relationships to ensure scalable infrastructure.
- Pilot & scale innovative learning methods, collaborating with Design & Delivery to ensure strong learner experience & alignment to Dropbox strategy
- Drive development of learning technology platforms, including platform enhancements & AI-powered features to increase personalization & impact.
- Develop & deliver AI-enabled learning experiences, including microlearning, adaptive content, or in-flow nudges that meet learners where they are.
- Build team-wide fluency in the future of learningkeeping the team informed on evolving tools, methods, & insights.
Requirements
- Bachelors degree or equivalent experience in Instructional Design, Learning Technology, Computer Science, Human-Centered Design, or a related field.
- At least 8 years of experience in learning innovation, L&D strategy, instructional design, or product management of learning technologies.
- Proven track record of launching & scaling AI- or tech-enabled learning solutions, with measurable impact on experience or performance.
- Strong understanding of learning technologies, including LMS/LXP platforms, content authoring tools, AI integrations, & analytics systems
- Demonstrated experience building & executing innovation pipelines or structured experimentation cycles.
- Excellent collaboration skillsable to bring together cross-functional teams & co-create with Design, Delivery, Tech, & external partners
- Strong presentation & storytelling skills, with the ability to influence decisions through compelling narratives.
- Experience integrating AI tools or automation into workflows to enhance efficiency, personalization, or insight generation in L&D or operational contexts.
- Proven success applying HR as a product approaches to program design or delivery, with a focus on driving learner outcomes & operational excellence.
- Comfort with UX/design thinking principles to co-create, test, & refine learner-centric experiences in fast-moving, data-informed environments.
Preferred Qualifications
- Background in strategic foresight, innovation strategy, or product innovation within L&D, HR, or EdTech.
- Experience developing learning experiences that incorporate natural language processing, generative AI, or adaptive learning systems.
- Skill in trend analysistranslating macro trends in work, technology, & learning into actionable L&D opportunities.
- Ability to translate future-facing insights into near-term strategy & practical action.
Compensation
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