Senior Commercial Analytics Manager
Full Time, Permanent
London EC2A

About the role:

Were looking for a talented & strategic Senior Commercial Analytics Manager to lead our UK-based Commercial Analytics team. This role will help drive the ambitious commercial plans for the UKs largest meal-kit in 2025 & beyond. In this high-impact role, youll manage a team of three analysts working as key analytics thought partners to cross-functional stakeholders across Strategy, Retention, Marketing, Product, & Finance domains.

Reporting into the Director of Business Operations, youll play a central role in shaping the centralised Commercial Analytics function -  defining the agenda, evolving team routines & tooling, & embedding best practices to scale insight-led decision-making. Your team will use advanced analytics tools & platforms to support a wide range of critical business initiatives, from marketing campaign performance & product investment to retention strategy & customer experience. This is a strategic & hands-on leadership role where youll coach & develop your team while unlocking the insights that fuel growth, efficiency, & smarter decisions across the business.

What youll do:

• Own the Commercial Analytics agenda, setting priorities & ensuring alignment with key business objectives while collaborating closely with cross-functional stakeholders in Strategy, Retention, Marketing, Product, & Finance.
• Collaborate with senior leadership to provide data-backed insights that influence strategic planning, growth initiatives, & performance tracking.
• Champion Generative AI uptake & integration across the organisation, developing transformative use-cases & driving autonomy for stakeholders in leveraging Generative AI. 
• Lead & manage a high-performing team of three analysts across customer, product, & marketing analytics - mentoring & upskilling your team, driving best practices, & ensuring efficient, automated processes.
• Identify & prioritise new commercial analytics opportunities, owning analytics initiatives from ideation through to execution.
• Develop & evolve scalable reporting frameworks, dashboards, & tools to track & optimise key commercial KPIs.
• Oversee the teams workloads & provide direct analytics support, ensuring the teams resources are deployed flexibly across critical areas of focus.
• Establish & enforce data governance, ETLs, data quality, & reporting standards to ensure consistency & reliability across the Commercial Analytics function.
• Look for opportunities to automate repetitive tasks & analysis to increase efficiency & streamline processes.
• Maintain strong relationships with Global Analytics counterparts to stay abreast of internal data & analytics developments & best practices & collaborate on cross-market initiatives.

Who You Are

• Advanced user of SQL & good working knowledge of other data tooling such as Tableau, Python & Excel/Google Sheets
• A strategic thinker with strong commercial acumen, able to translate complex data insights into actionable plans that drive business change & create real impact.
• Data-driven by nature, with the ability to turn data & numbers into meaningful insights that guide decision-making & strategic initiatives.
• Experienced in collaborating with senior leadership to drive business change with data-backed insights.
• A natural leader who demonstrates influence & management potential, even without formal line management responsibilities, with a passion for mentorship & developing others.
• Strong organisational skills, capable of managing workloads, defining priorities, & proposing new, more efficient ways of working
• Skilled in data visualisation, statistical analysis, with a strong technical aptitude to support analytical work.
• Highly motivated by fast-paced, dynamic environments, thriving on continuous feedback, growth, & constructive debate

What you will get in return

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Free professional development & coaching memberships
• Mental health first aiders & an employee assistance programme
• Dog friendly London office!
• If in the office, enjoy a free breakfast every day
• Eye care scheme
• Cycle to work scheme
• Group Life Assurance

Location: The HelloFresh Farm, 60 Worship Street, EC2A 2EZ

Hybrid Working Policy : We offer a hybrid working policy for eligible roles, allowing flexibility to work from home & in the office. For more details on eligibility & how this applies to the role you're applying for, please consult with your recruiter.