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SevenRooms // guest management software for restaurants & hotels
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The Team & Role

As an Account Executive, you'll work directly with restaurants & hospitality groups to identify gaps in their current tools, recommending the appropriate SevenRooms Platform solutions: including reservation, waitlist & table management, Online Ordering for delivery & pickup, marketing automation, & more.

This role is necessary to the success of empowering hospitality operators everywhere to excel, be inspired, & deliver magical guest experiences every day. You will add new restaurants to the SevenRooms platform & collaborating with our operational teams to support the onboarding of those new accounts. You will foster relationships with these operators to guarantee a smooth transition as they come on board & to ensure they are excited & committed about using the SevenRooms platform. You will report to our Sales Manager, APAC.

The SevenRooms SMB Sales team is on a mission to redefine & reshape the hospitality industry for restaurant operators around the globe. SevenRooms Account Executives are trusted advisors & expert relationship-builders, approaching every conversation with potential clients in a consultative manner to identify their existing business gaps & think creatively to present the perfect solution. We are changing the current landscape by opening the door for hospitality operators to truly own their guest relationships, reducing dependency on 3rd party networks, & streamlining operations. A group of go-getters, we are determined to share our operator-first & operator-only guest engagement solution, & to be a true & trusted partner to all hospitality businesses.

What You'll Do

  • Restaurant Acquisition: Develop a pipeline of restaurants & hospitality groups.
  • Sales Experience: Master the value proposition of the SevenRooms platform to help operators understand how we can help their business.
  • Presentations: Conduct meetings & demos both virtually & in person when applicable.
  • Full Cycle Sales: Own 100% of the sale from prospecting, pitching, negotiation, contracts & through to go-live: including live product demonstrations, follow-ups, agreement signing, etc.
  • Trusted Advisor: Build relationships with your partners & always advocate for SevenRooms clients to ensure their success

Who You Are

  • 2+ years of technology sales experience
  • Face-to-face & virtual presentation capability
  • Autonomous in your work & able to work both in-office & remotely
  • Technologically savvy with a desire to learn new tools
  • Perform daily responsibilities with a drive for results
  • Experience with Salesforce, Outreach, & equivalent tools
  • Restaurant / Hospitality experience a plus
  • Travel into core markets periodically

What We Offer

  • A fresh start with a flexible & independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax & recharge before starting their journey with us. Youll also have access to unlimited paid time off, including tenure-based PTO minimums & the option to work anywhere at any time.
  • Fair & equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work & dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization.
  • Employee programs & recognition: Through our Roomies Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. Youll receive an additional monthly dining credit to use towards SevenRooms clients & a unique milestone reward for every year youre a part of our team.
  • Opportunities for training & professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development & advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.

About SevenRooms

SevenRooms is a guest experience & retention platform that helps hospitality operators create exceptional experiences that drive revenue & repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- & off-premises. From neighborhood restaurants & bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences & drive more visits & orders, more often. The full suite of products includes reservation, waitlist & table management, online ordering, mobile order & pay, review aggregation, email marketing & marketing automation.

Founded in 2011 & venture-backed by Amazon, Comcast Ventures & PSG, SevenRooms has dining, hotel F&B, nightlife & entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin Brands, Jos Andrs Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation & Topgolf.

SevenRooms has been recognized as a top employer for its people-first approach by publications including:

  • Inc. Best Workplaces (2023, 2022, 2020)
  • Inc. 5000 (2023, 2022)
  • Ragans Platinum HR Awards Finalist (2022)
  • Built in Best Places to Work NYC (2023, 2022, 2021, 2020) 
  • Built in Best Place to Work NYC - Midsize Companies (2023, 2022) 
  • VentureFizz Unique PTO (2022)
  • Forbes Best Startup Employers (2022) 

SevenRooms is an equal opportunity workplace & an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy & related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws.  We understand the importance of creating a more diverse & inclusive workplace & celebrate our employees for their differences.

View our Prospective Employee Privacy Notice by visiting https://bit.ly/2P6ey4M

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