Sr Associate, eCommerce Site Merchandising

Location: Philippines, Remote 

Compensation: 871,459- 1,200,000

ABOUT BARK

Here at BARK, we love dogs & their people. Were looking to make all dogs happy throughout the entire world (were not kidding). Think Disney for dogs -- we make magic for dogs & their people through our products, events, & experiences.

Our ambition level is high, the opportunity is huge, & our love for dogs is through the roof! We launched in 2011 with BarkBox, a monthly-themed subscription of all-natural treats & clever toys. Since then, we've shipped more than 70 million toys & treats to the dogs across the world & use all of that direct customer feedback to inform new initiatives & ways to make magic between dogs & their people. Weve since expanded into other offerings as well, as we aim to become THE Dog Company for every family with a four-legged, belly-scratch-loving, interspecies family member.

THE TEAM

The Direct to Consumer team oversees our direct customer experience: everything from site design, to product merchandising to customer service channels. We are the designers of the happiest store on earth for dogs & their humans - & we take our tail wagging responsibilities seriously. Our team is passionate & entrepreneurial; we're often found nerding out on consumer behavior & new product initiatives. If youre ambitious about driving business growth, passionate about new technologies, & (of course) love dogs, come join us!

WHO WERE SNIFFING FOR

Were looking for a detail-oriented & data-savvy Sr. Associate Site Merchandiser to help craft & optimize the digital shopping experience across our DTC channels. This role blends digital merchandising expertise with hands-on product development exposureideal for someone who loves curating product stories, improving the online customer journey, & working cross-functionally to bring new ideas to life.

As the Sr. Associate in Site Merchandising, youll play a critical role in ensuring our site is shoppable, on-brand, & performance-drivenwhile also contributing insights & execution support across product lifecycle milestones, from concept to launch.

KEY DUTIES

Site Merchandising 

• Analyzes site metrics & synthesizes key insights into clear, actionable weekly recaps for team & cross-functional partners, driving continuous optimization of site experience.
• Own day-to-day merchandising updates of key landing pages, category pages, homepage, & seasonal shops executing against team goals & strategies. 
• Manage the launch calendar for new products & ensure accurate product set-up, categorization, & visual merchandising.
• Manage the execution & ongoing optimization of sitewide banners & pop-ups via Wisepops, supporting promotional campaigns, customer communications, & subscription messaging.
• Establish & maintain robust QA processes to ensure product accuracy, correct pricing, cohesive collections, & smooth site functionality.

Promotions & Revenue Growth:

• Lead cross-functional coordination of high-impact promotionssuch as Black Friday, daily deals, & limited-time offersensuring seamless alignment across marketing, operations, & tech teams.
• Troubleshoot & resolve technical challenges related to discounting, bundling, & promotional mechanics to maintain a smooth & consistent customer experience.
• Analyze campaign performance & customer behavior to optimize promotional strategies, leveraging data-driven insights to fuel ongoing growth.

Product Development Collaboration

• Partner with the site merch team to provide performance insights to influence product planning & development decisions.
• Help coordinate sample reviews, photography planning, & content readiness for seasonal & evergreen product launches.

EXPERIENCE

• 1-2+ years of e-commerce site merchandising experience required; subscription a plus.
• Intermediate understanding of eCommerce platforms (Shopify a plus!) & site analytics.
• Hands-on experience or understanding of product development, buying, or planning processes.
• Detail-oriented with excellent organizational & project management skills.
• Demonstrated success in dynamic startup environments, with a proven ability to adapt quickly, scale teams, & drive growth in fast-paced settings.
• Bachelors degree preferred, business or analytics degree a plus. .

SKILLS & QUALIFICATIONS

• Excellent communication & interpersonal skills, with the ability to collaborate across functions.
• Intermediate analytical skills with the ability to interpret data & translate insights into actionable merchandising strategies.
• Proficient & comfortable with Excel & Google Sheets. 
• Passionate & curious about emerging technology, with experience utilizing AI to drive business results.
• Proactive thinker & scrappy, entrepreneurial spirit.
• Must love dogs.