Similarweb is the leading digital intelligence platform used by over 3000 global customers. Our wide range of solutions are used by companies like Google, eBay, & Adidas. We help our customers succeed in todays digital world, by giving them access to data-driven insights, competitive benchmarks, strategic analysis, & more. In 2021, we went public on the New York Stock Exchange, & we havent stopped growing since!  

Were looking for a Solution Architect to work closely with a selection of our Enterprise clients. The ideal candidate will have a background in digital marketing, data, & customer success & enjoy working directly with clients to help solve business problems & provide data-driven outcomes. 

This role will also serve as a product expert to help drive customer adoption & retention, generating insights & creative ideas for Similarweb solutions. This role will report to the Director, Client Services, APJ.

Why is this role so important at Similarweb?

The Solution Architect is a key player on the Enterprise Team collaborating with a variety of internal cross-functional teams & supporting primarily the pre-sales cycle, ensuring real business value & working in a consultative manner with our clients. 

You will own the value-focused (pre-sales) phase of the sales cycle, improving the win rate of the sales cycle to increase ARR of the business, primarily taking on the persona of a subject-matter-expert on all proponents of the Similarweb tech stack. You will have the opportunity to directly advise the biggest consumer goods, finance & logistics companies on their digital strategy.

So, what will you be doing all day?

• Being the joint point of contact for all prospects on each new business opportunity with the Sales Manager & Sales Development Representative, including presenting our data methodology, designing each proposal based on the prospects use case, steering trials & proof of concepts, evangelizing Similarweb & all our offerings.
• Identify & mitigate scope reduction & optimize growth potential; implementing proactive measures to retain & expand utilization, scope of deliverables & enhance the client experience.
• Develop strong subject matter expertise across all Similarweb solutions (focused on our SaaS offerings).
• Conceptualising & designing relevant collateral for the team to drive the outbound motion

Requirements: 

• Fluency in Mandarin & English.
• Solid understanding of digital marketing & relevant domains in the tech space.
• Experience working with clients in the Greater China region would be a plus.
• Client-facing experience in a scoping, success planning, & execution-heavy role.
• Solid relationship-building skills the ability to quickly build rapport & establish trust (both internally & with clients).
• Experience building & maintaining relationships with executive-level stakeholders in large, global, & complex companies.  
• Strategic & analytical mindset with the ability to quickly discover, digest, & identify solutions to problems.
• Strong presentation & storytelling skills when it comes to analyzing data to share meaningful insights.
• Team player who can collaborate effectively with colleagues & business partners with a strong customer focus.
• Self-motivated, proactive, & results-oriented

In-Office Policy 

At Similarweb we are all about building culture & as such we are an office first organization. We value daily collaboration with peers & all levels of leadership. We pride ourselves on offering free lunches, standing desks, all you can grab snacks, happy hours, quarterly night outs, company sponsored office events & much more. In other words, we are building a community & looking for people who want to be engaged & involved.

Please note: Were unable to sponsor employment visas at this time.

Why youll love being a Similarwebber:

Youll get to sell a product you actually believe in: Our customers arent our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said the product. Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

Youll find a home for your big ideas:  We encourage an open dialogue & empower employees to bring their ideas to the table. Youll find the resources you need to take initiative & create meaningful change within the organization. 

We offer competitive perks & benefits: We take your well-being seriously, & offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings & happy hours.

Diversity isnt just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity & experience. We believe our culture of equality & mutual respect also helps us better understand & serve our customers in a world that is becoming more global, more diverse, & more digital every day.