See yourself at Twilio

Join the team as Twilios next Staff Software Engineer

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia & Australia. We're on a journey to becoming a global company that actively opposes racism & all forms of oppression & bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to design & engineer AI powered features on Twilios Voice & Communications Intelligence product as part of growing our investment in utilizing artificial intelligence to support communications. The role joins an established team of software & machine learning engineers based in the US & EMEA building these features.

As a Staff Engineer, you'll be a pillar of our engineering team, playing a pivotal role in designing, building, & deploying the next generation of our distributed systems & microservices architecture.

Responsibilities

In this role, youll:

• Lead the design & development of complex software systems, ensuring high performance, security, & scalability.
• Translate product & project requirements into clear technical tasks to lead engineers to build.
• Mentor & provide technical guidance to junior & mid-level engineers, promoting best practices & coding standards.
• Collaborate with product managers, designers, & other stakeholders to define software requirements & scope of work.
• Participate in code reviews & provide constructive feedback to team members.
• Contribute to architectural decision-making & drive continuous improvement of software development processes.
• Investigate & resolve complex technical issues, & ensure the quality of software deliverables.

• Ensure a high operational standard to meet Twilios SLOs & Customers expectations

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 8+ years of experience with a proven track record of designing, building, & deploying large, scalable distributed systems & microservices architectures.
• 7+ years of experience in Java, including advanced concepts like concurrency, multi-threading, & performance optimization. Experience with at least one framework in which you can be called an expert.
• Proficiency using cloud platforms like AWS, including containerization technologies like Docker & Kubernetes.
• Expert in developing APIs & RESTful services, who understands how to model APIs & follow an API-First approach.
• Knowledge of software architecture techniques like domain driven design, microservices, event driven design & hexagonal architecture.
• Strong understanding of databases & data storage - including relation & document storage & with techniques like query optimization & data modeling principles.
• Excellent written & verbal communication skills with the ability to articulate complex technical concepts to both technical & non-technical audiences.

Desired:

• Experience building machine learning powered software & with MLOps
• Knowledge of telecommunications

Location

This role will be remote, & based in Colombia.

Travel 

We prioritize connection & opportunities to build relationships with our customers & each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, & are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering & donation efforts.

So, if you're ready to unleash your full potential, do your best work, & be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.