The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation & leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, & a commitment to excellence. Youll have the opportunity to work on impactful projects, develop your skills, & grow within a supportive environment that values diverse perspectives & experiences.

As a People Shared Services Associate at our organization, your responsibilities include employee data management such as contract administration, certificate generation, benefit data administration, & archiving personnel documents in Workday, while maintaining high-quality HR master & movement data. Ensuring data accuracy, updating records, & reporting issues to the team are crucial aspects of your role. You'll collaborate with respective stakeholders to enhance the employee experience, maintain confidentiality, & contribute to overall team goals. Additionally, you'll handle ad-hoc admin processes to support operational efficiency.

What youll do

• Facilitate employment life cycle data management & changes such as but not limited to onboarding, contract processing, new hire registration & profile creation, job detail changes/ movements, competency/training requirements, off boarding etc.
• Facilitate time registration, & travel & bill expenses administration.
• Leave administration & other relevant employees benefit data administration in the system.
• Responsible for document management related to courses, performance management, training into the systems, including issuance of employment certificates & other relevant documents.
• Maintain & update competence file & support in electronic filing system structure.
• Maintains HR master data & movement data in the system by to ensuring high Degree of data quality.
• Administrating digital applications such as DocuSign & other relevant document management.
• Ensures document archiving of all personnel-related documents in the HR system.
• Ensure continuous alignment & improvement of HR processes & practices across the organization.
• Participate in activities related to tasks such as training, audit, & creation & review of Standard Operating Procedure, when applicable.
• Keeps the data updated in Workday & corrects whenever applicable data if needed.
• Ensures data accuracy & correct flow of information to the relevant stakeholders involved in the daily activities.
• Perform other related tasks that may be required from time to time.

What youll bring

Qualifications

• With a Bachelors degree in Human Resources, Psychology, and/or related field.
• With at least two (2) years of solid & comprehensive experience in the same capacity.
• Has experience & knowledge of HR processes, systems, & tools within the various stages of the employee lifecycle.
• Has proven skills in managing, understanding, & executing of ERP systems & tools, database functionality, & reporting.
• Proficient in employee data process management.

Competencies

• Knowledge & working experience in Workday are an advantage.
• Has experience in Microsoft Office tools.
• Experience working in a multicultural & shared services environment.
• Has willingness & ability to proactively collaborate & communicate within the team & with stakeholders.
• Ability to resolve conflict with integrity & demonstrate a high degree of confidentiality & negotiation skills within the scope.
• Analytical & able to translate & communicate statistical data into action.
• Ability to work independently as well as in a team.
• Structured, accurate, systematic, & committed to delivering within deadlines.
• Ability to take initiative make sound judgments & recommend decisions.
• Result-oriented mindset.
• Has good oral & written communication skills.
• Motivated to facilitate & contribute to the companys growth.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize & celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you & your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents & cultures
• Work-Life Balance: Enjoy a healthy balance between your professional & personal life, with a supportive environment that prioritizes your well-being & personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations & preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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