Client Operations Specialist - India
About DoubleVerify
DoubleVerify is the recognized market innovator with the technology & tools that accurately authenticate the quality of digital media & drive ad performance for the world's largest brands. DV provides media transparency & accountability to deliver the highest level of impression quality for maximum advertising performance. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best in class solutions across the digital ecosystem that help build a better industry.
Position Overview
The Client Operations Specialist works in collaboration with the DV Commercial teams to provide operational support for a variety of job responsibilities. This person will oversee aspects of campaign activation, reporting & optimization, & end of campaign reconciliation.
This position requires someone that is able to achieve completion of work against deadlines, is highly organized, & has a strong eye for detail. The ideal candidate is technically savvy with trading or ad ops background.
Job Responsibilities
Proactive management of operational activities by providing support to the Commercial teams at DV.
Completion of work within appropriate deadlines to ensure client advertising campaigns are activated efficiently & effectively, providing data & reporting support, & end of campaign reconciliations.
Ensuring the quality of services & solutions, including satisfactory resolution of all support requests, & troubleshooting of all reporting or data issues.
Support for operational tasks such as data auditing, compiling tracking systems, & ad hoc projects.
Management and/or participation in ongoing product & process improvement initiatives.
Minimum Qualifications
Bachelors Degree or equivalent/higher level of education.
Fluent English language.
Organized with a rigorous attention to detail, drive for excellence, & a positive can- doapproach.
Proven communication skills (written & verbal) Experience with Microsoft Office, specifically Excel.
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