See yourself at Twilio

Join us as the next Inside Sales Representative, ISV APJ (Japanese Speaking)

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia & Australia. We're on a journey to becoming a global company that actively opposes racism & all forms of oppression & bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

Twilio is looking for an Inside Sales Representative to join the Communications ISV APJ Sales team. Were looking for a hungry & ambitious individual who has a passion for communications, desire to deliver positive customer outcomes, & wanting to be a part of a world-class sales organization. You will partner with our APJ ISV Account Executives, as an overlay, to drive sales cycles that help our customers progress their customer engagement & digital transformation initiatives.

Responsibilities

In this role, youll:

• Act as an overlay on the Twilio Communications ISV Sales team, responsible for helping AEs during customer sales cycles, with a goal of shortening time to revenue, while creating a great customer experience. 
• Have an understanding of the customers procurement & legal processes & the corresponding Twilio processes so that you can effectively achieve mutually beneficial outcomes.
• Act as a bridge between sales & supporting Twilio teams (Finance, Deal Strategy, Legal, Support, Carrier Relations, etc.)
• Assist AEs with account planning, research, & prospecting to help develop the pipeline.
• Take ownership of customer issues & work internally towards a positive outcome, alongside AEs.
• Help AEs with the creation & revisions of commercial order forms utilizing Salesforce CPQ processes.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 2+ years of sales, customer success, or account management experience
• Results driven, detail oriented, & dedicated individual who is excited for the opportunity fuel an already successful organization & sales team. 
• You have a collaborative approach, a can do attitude & are relentless in pursuing goals & solving problems.
• Knowledge in CPaaS & telecom is a plus
• Bachelor's Degree or equivalent years of experience required.
• Native or business-level proficiency (JLPT - N1) in Japanese is required for this role.
   

Location

This role will be remote, & based in Singapore

Travel

We prioritize connection & opportunities to build relationships with our customers & each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, & are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering & donation efforts.

So, if you're ready to unleash your full potential, do your best work, & be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity & Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state & local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities & disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.