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Critical Mass // digital experience design agency
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The Media Supervisor role is responsible for leading the planning, management & execution of clients media strategy in order to maximize client business/marketing objectives. This person must have in depth knowledge of all digital channels including display, programmatic, video, mobile, social, & other emerging channels. Experience in OOH, Print, TV, & Paid Search is also helpful. This person will be a strategic leader both internally & in client presentation. This role will work closely with Marketing Science & Strategy to align media efforts to other marketing efforts. They will be responsible for owning the day-to-day client & key third-party vendor relationships. They will manage & distribute work across the associate planners, planners, & senior planners on the team.


You will:

  • Coordinate & oversee the management, trafficking, optimization & reporting of all campaign initiatives.

  • Manage the billing team & provide final approval on all billing needs

  • Oversee & approve all media campaign set-up & execution, including working with other internal teams & clients to secure deliverables.

  • Provide strategic insights & optimizations for all client reports

  • Research & prepare new information for paid media plans, RFPs, & presentations.

  • Evaluate, build & maintain relationships in the display & emerging media community.

  • Stay up-to-date on & advise the Media team on the latest trends in interactive marketing / media & developments.

  • Lead the development of Point of View (POV) documents on new trends or special opportunities.

  • Evaluate client needs & escalate needs or issues as they arrive to leadership

  • Drive audience insights & channel strategy

  • Sell in media initiatives to client

  • Integrate with neighboring disciplines (MKS, Strategy, Creative) on overall campaign direction


You have:

  • 5+ years experience as a digital media associate/trafficker.

  • Full knowledge of Google Campaign Manager trafficking & reporting, DFP knowledge a plus.

  • Previous experience with eMarketer, Nielsen ComScore, Mintel, Forrester, etc.

  • Familiarity with Google ad products bonus points if youre familiar with Google AdWords.

  • Detailed understanding of digital media & the digital landscape.

  • Thorough knowledge of standard & rich media ad trafficking software for display, video, mobile & other emerging channels.

  • Familiarity with & passion for digital media.

  • Strong interpersonal, written & verbal communication skills.

  • Ability to multi-task & meet deadlines while paying attention to details.

  • Ability to work effectively across multi-functional groups or geographic offices.

  • Good project management, planning & organizational skills.

  • Ability to work independently, yet seek help when needed.

  • Proficient in MS Office, specifically Excel.

  • Independent & able to work with minimal supervision while maintaining focus & productivity.

  • Flexible & able to quickly adapt to new situations.

  • Ability to delegate & train junior team members


The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, & employee experience possible!  Our new hires & employees are the future of our organization, & we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.  The ask stems from our want to:

  • Strengthen opportunity for continuous learning
  • Improve collaboration & team relationships.
  • Increase employee engagement

This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM.  We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity & inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, & inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance & reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

 
 
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