RAPP Dallas is looking for a Director, Program Management to join our award-winning Program Management team.

WHO WE ARE:

We think too much marketing isnt us. Its mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas & ambitions. Its one size fits all & its dull.

When it comes to individuals, were fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individuals needs, beliefs, behaviors, & aspirations. And we commit to doing this in every aspect of our work for clients & their consumers.

We actively foster an inclusive workplace where diversity & individual difference are valued & leveraged to achieve the agencys vision. And most importantly we value every individuals well-being.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP we are fiercely focused on the individual & how we can create value from every individuals experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action & customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists & Creatives know how to get it to them.

RAPP is an integral part of Omnicoms Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, & data & marketing scientists across 40 global markets. 

YOUR ROLE:

Project Management is a key capability at RAPP ensuring the accounts & therefore the agency runs as a well-oiled machine, driving cross-functional collaboration & optimal delivery. As a Director of Project Management, you are the driving force behind client projects & internal solutions youre the one who knows how to make things happen. Youre the strategic master of execution & process from project initiation to delivery. You are passionate about the space from print, DM & Digital to web to gaming & mobile. Youre creative, solutions-driven, organized & have exceptional people skills.

YOUR RESPONSIBILITIES:

• Drives the planning & execution across multiple accounts of simultaneous integrated projects.
• Instills confidence in the management of the workflow delivery process, continuously assessing risk & avoiding foreseeable pitfalls of the workflow process.
• Actively tracks delivery progress & commercially manages the account (i.e. resource, vendor & budget management) for the benefit of the financial health of the account, team & the agency.
• Is seen as a knowledgeable & reliable partner via project communication to the Business Lead & provides proactive solutions.
• Is seen as a role model for how things at RAPP get done & exemplifies thorough & proactive communication skills, effectively managing up out & down.
• Proactively manages business & course corrects as need, escalating any issues until addressed with a clear & informed point of view on how to address.
• Implements & adheres to agency process & enforces it within the team & agency at large.
• Leads & develops direct reports to ensure compliance of departmental & agency policies & expectations, building the next generation of RAPPers.
• Builds strong internal relationships & when client facing - is seen as
  • a viable partner ensuring delivery of on-time & on budget deliverables;
  • the go-to when it comes to the financial health of the account.
• Takes accountability for / manages the motion of project communication, liaising with all departments from start through completion.
• Ensures operations & resourcing support to meet the client business & agency goals for the account.
• Leads project delivery process collaborating with cross-functional teams / department heads from defining project specifications (goals, milestones, staffing, budget, schedule, & scope) through project completion & optimization (e.g. measurement, reporting, analysis & post-mortem. Ensures sign-off.
• Leads resource management partnering with Resource Manager for talent appointment & making sure the account gets the right people for the specific deliverable.
• Resolves critical timeline issues & implications (internally or externally driven) with viable solutions to address challenges. Evaluates & optimizes production workflows & processes with a goal of constant improvement.
  • Proficient with programs such as Visio, Excel, PPT & MS Project.
• Experience with project management/workflow tools a plus.
• Project documentation samples are required (SOW & Project Plan).
• Is a champion of the agency process & quality work. Ensures adherence by all parties.

REQUIRED SKILLS:

• Bachelors degree required.
• 8-10 years years of experience in CRM & 360 campaign management, i.e. digital, direct mail, video, radio, etc. at an advertising agency at a media, direct marketing or interactive advertising agency.
• Experience in multiplatform content extensions & original content production.
• Working knowledge & understanding of web technologies, including HTML, DHTML, Flash, XML, etc.
• Possess an established track record of successful accomplishment with clients / teams.
• Must be proficient with Microsoft Office products, including MS Project.
• Experience with At Task or related PM systems a plus.
• Strong communication & presentations skills - capable of presenting solutions in a clear, logical manner with an informed POV.
• Excellent risk management & negotiation skills.
• Excellent leadership skills with & ability/desire to mentor PM talent.
• Project documentation samples (SOW & Project Plan) & presentation example to demonstrate thinking / ability to align key stakeholders required.

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Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections & collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary & comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, & personal days & positive activism days, paid parental leave & disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $111,000 - $140,000. This range is specific to Dallas & multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience & training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.