About the Team
Kickstarter's Payments Team provides the internal & external Kickstarter community with a reliable, secure payments platform. Our work touches every area of the site as we work to provide a seamless pledging & funding experience for Backers & Creators. Our ability to develop flexible, scalable solutions opens up more opportunities around how people help creative projects come to life.
About the Role
As an Associate Product Manager, you'll be responsible for working on technical projects & product operations within Payments that enable both our business, external users, & internal teams to thrive. By working closely with engineers & internal stakeholders to identify, define, & execute projects to improve our payments infrastructure & monitor operations to ensure system health, you will help ensure a strong, nimble platform for Kickstarter's products & business operations. You'll serve as the main point of contact for Payments-related questions & feedback, both internally & externally with our vendor partners. You'll work closely with our payment provider & other vendors to define, stabilize, & enable new initiatives & products. By researching, diagnosing, & troubleshooting, you'll help identify solutions & opportunities to improve internal & external system issues & monitor the health of our platform.