Job Status: Full-Time

Introduction:

Warby Parker is looking for an enthusiastic & experienced Eye Care District Manager to guide our growing network of eye doctors. In this role, youll lead a talented team of optometrists across multiple locations, collaborate with retail field leaders to drive business success, & execute operational initiatives that ensure we provide best-in-class service. Were seeking a leader with a strong background in eye care, whos passionate about making a positive impact on both the doctor & patient experiences. If youre excited to lead teams, optimize operations, & help shape the future of eye care, we want to hear from you!

What you'll do: 

• Lead & manage teams of employed & independent optometrists (ODs), fostering engagement, professional development, & retention to ensure a high-performing team
• Provide onboarding, mentorship, & continuous career development for ODs to ensure success & growth
• Collaborate with Warby Parker eye care leadership, retail field leaders, & other key stakeholders to align on strategic objectives, improve eye care operations, & elevate the patient & doctor experience, while driving eye exam growth across your district
• Deliver exceptional patient care by creating personalized eye exam experiences that consistently exceed patient expectations in a fast-paced clinical setting.
• Regularly assess & ensure operational KPIs (e.g., exam growth, patient satisfaction) are met & set targets to drive continuous improvement, ensuring performance goals are met & exceeded
• Optimize doctor coverage across your district to meet patient demand by managing OD scheduling & recruitment, & ensuring smart scheduling practices
• Lead the interview process for ODs in your market, ensuring alignment with company values & team culture
• Partner with the People team to support recruitment efforts & develop relationships with optometry schools, faculty, alumni, & professional associations
• Ensure effective performance management by working closely with ODs to encourage engagement, professional development, & high performance
• Foster a positive & inclusive work environment by effectively managing Employee Relations responsibilities
• Travel to store locations within your district to support teams, drive business, & achieve leadership goals

Who you are: 

• A Doctor of Optometry with 2+ years of clinical practice & 1+ years of leadership experience
• A data-driven clinical leader who can mentor, influence, & build relationships with ODs, with a proven track record of fostering both OD growth & the patient experience 
• Empathetic & thoughtfulyoure able to connect with others & resolve sensitive issues all while promoting our core values
• An engaging team player, skilled relationship builder, & effective collaborator with exceptional interpersonal abilities
• Equipped with strong problem-solving & analytical skills with an ability to multitask & manage multiple priorities in a dynamic environment
• Proficient in healthcare technology systems, such as DrChrono or other electronic health records (EHR) platforms, with the ability to lead tech integrations & enhancements
• Able to inspire your team by promoting our vision & purpose in a compelling way
• Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE) 

Extra Credit: 

• Openness to relocating based on the needs of the business (well help with that!)
• Experience implementing new technology or diagnostic instrumentation