The Critical Mass team works very closely with our client in Cupertino. We create applications which drive one of the worlds most trafficked websites. We play an active role helping our client connect their consumers globally through mobile, digital, & in-store experiences. 

Think of all the ways that we explore & purchase products - direct from the source, other retail stores both on & offline. This team focuses on maintaining the branding & human-centered design thinking & experiences throughout indirect channel partners digital ecosystem & drive strategies that provide customers with a thoughtful & engaging experience that stays on-brand.

As a Senior Project Manager, you will partner with Creative, Development, QA & stakeholder teams to deliver in-store demo unit experiences for our client. Candidates for this position must have a solid track record of digital innovation & delivery across multiple channels & platforms. This role will require close collaboration with internal creative & development teams, as well as stakeholders. The ideal candidate will be comfortable with ambiguity & change, able to focus on the smallest detail as well as define strategic plans.

You Are:

• A self-starter, self-motivated, self-sufficient
• Committed to excellence & have an outstanding attention to detail
• An excellent written & verbal communicator, with great interpersonal & presentation skills
• Flexible & able to accommodate rapid change & ambiguity
• Able to manage complex programs in fast paced & changing environments
• Able to organize information quickly & summarize succinctly
• Strong with end-to-end web & app technologies
• Comfortable working under tight deadlines

You Have:

• 4+ years experience managing a variety of digital project types; site builds, ecommerce, marketing campaigns, microsites, & maintenance.
• Experience with office productivity tools such as Excel, Word, MS Project, Visio, & PowerPoint.
• Experience with collaboration & issue tracking tools such as Box, JIRA, & Confluence.
• Strong understanding of how to manage & control project scope, schedule, budget & resource management / reporting & change management, project roadmap development, & revenue forecasting.
• Strong knowledge of Project Management principles, methods, & techniques.
• Experience managing teams & conversations with clients around scope, schedule, & budget as well as roadmaps, objectives, & strategies.
• Familiarity with e-commerce is a plus

What We Offer:

• Global maternity & parental leave
• Competitive benefits packages
• Vacation, compassionate leave, sick days, & flex days
• Access to online services for families & new parents
• Extensive winter holiday office closures
• Summer Fridays (off at 3:00 PM local time every Friday)
• Diversity & Inclusion Board with 12 affinity groups
• Internal learning & development programs
• Enterprise-wide employee discounts

At Critical Mass, we value our employees & offer competitive compensation & benefits packages.  If youre looking for a challenging & rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, & employee experience possible! Our new hires & employees are the future of our organization, & we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. The ask stems from our want to:

Strengthen opportunity for continuous learning
Improve collaboration & team relationships.
Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.