Optical Assistant Manager - Ellis Preserve at Warby Parker In Other

Optical Assistant Manager - Ellis Preserve
Warby Parker // boutique-quality eyewear retailer

New Store Opening

Job Status: Full-Time

Warby Parker is on the lookout for a highly skilled Optical Manager to join our growing in-house Optical team. (At other brands, you might see similar roles called Optical Assistant Manager.) In this role, youll use your professional skill set & product expertise to create incredible experiences for customers. Whether youre helping longtime Warby Parker fans or first-time wearers, youll leave them excited & confident about our glasses. (Our frames are really special, after all. Take a peek at how theyre made.) Acting as both a coach & team player, youll lead your stores Opticians & jump in to consult customers as needed. Our ideal candidate is a lifelong learner whos able to embrace challenges, foster an encouraging work environment, & help Warby Parker grow. Sound like the job for you? Read on!

What youll do:

Optical duties

Work directly with customers to help meet all of their eyewear needs
Take & record measurements, adjust & fit eyewear, & execute these details with flawless accuracy
Check that our finished eyewear meets our optical standards, as well as customer requirements & requests
Use your expertise to explain prescription terminology & product offerings to customers

Leadership responsibilities

Report to the Store Leader, working together to anticipate staffing needs & oversee Optician Apprentice Program participants
Manage a team of Opticians by giving & receiving feedback, holding ongoing development conversations, & leading by example on the floor
Uphold exceptional service standards when working with customers & implement retail experience programs that increase their loyalty & engagement
Stay up to date with HR policies & procedures to promote a productive, safe culture in the store & leverage company resources to increase employees engagement & job satisfaction
Support general store systems, inventory databases, & business operations

Who you are:

A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) whos been in a management position for 2+ years
A strong leader & mentor who exhibits model behavior, drives optical metrics, & adheres to strict optical standards
Able to operate with a high sense of professionalism & open-mindedness when making decisions on behalf of the team
Passionate about the eyewear & retail industries
A clear & effective communicatoryou can break down technical terms for customers to easily understand
Dedicated to going above-and-beyond to make customers (and your teammates!) happy
Detail-oriented, organized, & capable of prioritizing tasks & responsibilities for yourself & your team in a fast-paced, ever-changing work environment
Someone who takes your work very seriously, but not yourself
Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for full-time employees:

Health, vision, & dental insurance
Life & AD&D Insurance
Paid time off
Paid Holidays
Retirement savings plan with a company match
Parental leave (non-birthing parents included)
Short-term disability
Employee Assistance Program (EAP)
Bereavement Leave
Optical Education Reimbursement
Snack Pantry
And more (just ask!)

Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

We're constantly asking ourselves how we can do more & make a greater impact, & that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses & contacts to eye exams & vision tests, & you can meet us online, at our stores, or even in your home. Wherever & whenever you need it, were there to make exceptional vision care simple & accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.