The Product Manager, TSA PreCheck will work closely with Engineering leadership & the Aviation team to define & build core enhancements to enable scale & operational excellence of CLEAR-powered TSA PreCheck enrollments to millions of travelers nationwide.
What you'll do:
- Own the product roadmap for TSA PreCheck enrollments, balancing the needs of external partners (e.g. TSA), internal business teams, Ambassadors, & consumers who seek out CLEAR for a friction-free TSA PreCheck enrollment experience
- Drive clarity around complex government requirements while developing compelling business & security cases for program enhancements (gaining TSA & business buy-in)
- Drive efficiencies for external & internal customer groups
- Contribute to company-level strategic decisions by highlighting current & future state capabilities of the program
- Become an SME in understanding government requirements processes, why those requirements exist, & how best to solution against them
- Collaborate with Product Design to map out end-to-end consumer journeys
- Collaborate with Engineering counterparts to ensure delivery of products on time & within budget
- Represent CLEAR externally with strategic business partners to drive towards a shared product vision
How you'll measure success:
- Develop success metrics & drive a culture of continuous, data-driven improvements
- Drive efficiencies for all customers TSA, Ambassadors, new & existing PreCheck members with thoughtful product decision making
- Scale TSA PreCheck Enrollment Provided by CLEAR to millions of travelers nationwide
What you're great at:
- 4+ years of experience in technology product management
- Driving alignment with immaculate communication skills - you know your audience & how to build trust with stakeholders
- Diving deep into the details, while maintaining big picture focus
- Creating clarity & driving focus in complex & dynamic contexts
- Obsessing over the internal & external customer experience
- Patience & persistence, knowing not everything will go as planned
How Youll be Rewarded
At CLEAR we help YOU move forward - because when youre at your best, were at our best. Youll work with talented team members who are motivated by our mission of making experiences safer & easier. In our offices, youll enjoy benefits like meals & snacks. We invest in your well-being & learning & development with our stipend & reimbursement programs.
We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility & adoption/surrogacy support), flexible time off, free OneMedical memberships for you & your dependents, & a 401(k) retirement plan with employer match. The base salary range for this role is $150,000 - $180,000, depending on levels of skills & experience.
The base salary range represents the low & high end of CLEARs salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience & performance. The range listed is just one component of CLEARs total compensation package for employees & other rewards may include annual bonuses, commission, Restricted Stock Units.
About CLEAR
Have you ever had that green-light feeling? When you hit every green light & the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 13+ million passionate members & hundreds of partners around the world, CLEARs identity platform is transforming the way people live, work, & travel. Whether its at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, & more seamless experiences - making them all feel like magic.
CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.
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