Job Description

As the Digital Menu Operations Coordinator, you will be supporting the product operations team in bringing the physical & digital product to life, the department consists of the menu creation & strategy, culinary teams who create & develop the new products & the project execution team responsible for delivering the product & projects. 

This role is based in Karawatha, Brisbane & reports to the Menu Planner. It provides a critical function within our go-to-market strategy, ensuring our delicious meals are represented accurately & enticingly across all our digital platforms. You are the vital link between our culinary creations & the digital storefront where our customers make their choices.

You will

• Work with editorial & data functions to support product delivery & customer facing menus across shopify & online platforms. 
• Be responsible for the visual representation of our meals - working with our global & local teams on image bank. 
• Assist in maintaining & updating our meal database, ensuring data integrity & accuracy.
• Conduct regular audits of our digital menus to ensure integrity & compliance. 
• Own the digital product experience, managing, & troubleshooting our product listings & menus across various e-commerce platforms.
• Collaborate with cross-functional teams to streamline & automate product-related processes & improve efficiency across the board.
• Tackle real-world challenges daily, providing data analytics support & navigate solution orientated decisions in a fast-moving environment.

You have/are

• A knack for technology & systems. You are comfortable learning & working within various eCommerce platforms like Shopify, Jira & Google Sheets.
• A clear & concise communicator - verbally & written
• Have a roll up sleeves attitude & are eager to learn 
• Quantitative & analytical knowledge, including solid comfort with Excel & databricks managing raw data downloads & SQL creation. 
• An exceptional eye for detail. You're the kind of person who spots a typo from a mile away & understands that accuracy is critical.
• Proactive, ambitious, & assertive: you take ownership of your work

What youll get in return 

• The chance to have a significant impact in a leading global food technology company
• Flexible working arrangements 
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• HelloFresh Academies - internal learning & development 
• A diverse & vibrant international environment, with offices in 18 countries
• Company discount - 70% off HelloFresh & 40% off Youfoodz

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role. You must have the right to work full-time in Australia

Location: Karawatha, Brisbane - Parking On site 

Salary: Competitive salary & employee benefits

Applications: We thank you for your interest in this role. Please note we will review the application for this position in January 2026