Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, & vehicles everywhere. More than 3.9 million registered developers have chosen Mapbox because of the platforms flexibility, security, & privacy compliance. Organizations use Mapbox applications, data, SDKs, & APIs to create customized & immersive experiences that delight their customers.

What We Do

The Platform team at Mapbox is obsessed with providing our engineers with the best-in-class tooling for building, deploying, & operating software services at scale.

The team is organized into two groups, Data Platform (Ingestion & Data Processing & Warehousing) & Cloud Platform (Orchestration, AWS Governance, & API Infrastructure), supporting 300+ Mapbox Engineers located in the US, Canada, UK, Germany, Finland, Japan, Poland, & Minsk.

Data Platform provides the foundational infrastructure, products & tools for data applications that Mapbox builds on to deliver external customer-facing products & services. Cloud Platform ensures seamless Continuous Integration & Delivery, & reliable API Infrastructure encompassing core networking & compute resources.

We are distributed across the US, Canada, & Finland. Outside of the Helsinki office, we work remotely, & mostly async. We believe in iterative process experimentation, quarterly team feedback surveys, & are proud of our collaborative team environment that fosters growth & delivery at scale.

What You'll Do

The Platform team is evolving the foundational tools, services, infrastructure, & platforms that handle billions of requests every day. These requests are sent from the products Mapbox Engineers built & used to power their products Navigation SDK, MapGPT, Traffic Data, GL JS, Search, & more used by 700M monthly users. 

As our curious & data-driven Platform Product Manager II, you'll join at the right time to lead the vision, roadmap, & execution of the next set of initiatives that will make this happen. Your work, in partnership with the Platform Engineers, will enable the team to raise the bar on scale & efficiency, unlock new business & product opportunities for Mapbox & our customers, & enable high-velocity development for our engineers.

More specifically, in this role you can expect to: 

• Manage Platform roadmap: Maintain a working roadmap for the product platform. 
• Manage Platform releases: Work with leadership & constituents to determine scope of platform releases, coordinating with platform engineering team, & product teams to ensure product releases meet expectations.
• Define features: (including but not limited to tools, frameworks, libraries) for customers & developers with acute focus on scale, reliability, & cost.
• Lead the AWS Multi-Account migration project: This project encompasses every service at Mapbox, spanning ~50 engineering teams, spanning the next several years.
• Influence data governance, privacy & security policies Mapbox-wide. 
• Document your work & decision-making processes, & lead presentations & discussions in a way that is easy for others to understand.
• Uphold a culture of collaboration, transparency, creativity, inclusion, & data-driven decisions.

What We Believe are Important Traits for This Role

• Location you are located in the US/Canada Eastern Time Zone. 
• Experience you possess 5+ years as a Technical Product Manager working cross-functionally with hundreds of engineers building multi-quarter roadmaps & shipping products to achieve it.
• Communication you possess excellent written & verbal communication skills interfacing with both technical & non-technical audiences. 
• Engineer-centric you thrive on spending time directly with Engineers, Data Scientists, Machine Learning Engineers, quality assurance, & more, establishing close relationships, & becoming their go-to Platform partner.
• Technical depth - you like system design thinking, are not afraid to get your hands dirty testing developer tools, & can effectively collaborate with senior technical leaders across the company.
• Metrics & impact-driven you have a keen sense of translating customer needs into product solutions that create value & drive business outcomes.
• Self-starter you are autonomous & proactive thinking around the corner driving work to completion in the face of ambiguity.
• Team Player you love & seek to collaborate & share your expertise with individuals of diverse backgrounds, perspectives, & experiences through documentation, mentorship, & both written & vocal discussion.
• Technology you have experience with tools such as Java/Scala, Python, Spark, Flink, Snowflake, & AWS (SageMaker, CloudFront, EMR, Glue, Athena, Kinesis, ECS, Fargate, CloudWatch, EC2, GuardDuty, etc.).
• Track record of supporting teams to build secure self-service & high-quality tools for developers with a customer-driven mindset.

Nice to Have Traits for This Role

• Prior background in software development, preferably an SDE on an internal Platform team.
• Experience leading the development of an MLOps platform (SageMaker).

What We Value

In addition to our core values, which are not unique to this position & are necessary for Mapbox leaders:

• We value high-performing creative individuals who dig into problems & opportunities.
• We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, & innovating on how we think about supporting our people.
• We emphasize an environment of teaching & learning to equip employees with the tools needed to be successful in their function & the company.
• We strongly believe in the value of growing a diverse team & encourage people of all backgrounds, genders, ethnicities, abilities, & sexual orientations to apply.

Our annual base compensation for this role ranges from $141,100 - $190,900 for most US locations & 5% to 10% higher for US locations with a higher cost of labor. Job level & actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills & prior relevant experience, potential impact, & scope of role), market demands, & specific work location. Please discuss your specific work location with your recruiter for more information.