See yourself at Twilio

Join the team as our next Senior Full Stack Engineer on Twilios Segment product team.

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia & Australia. We're on a journey to becoming a global company that actively opposes racism & all forms of oppression & bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to power the future of customer engagement. Twilio Engage combines Segment, SendGrid, & Twilio into a single product, enabling marketers to create omnichannel, hyper-personalized experiences at every step of the customer engagement lifecycle. We are looking for a Senior Fullstack Engineer to help build & maintain the next phase of the Twilio Engage product.

Responsibilities

In this role, youll:

• Build & maintain the services for the next phase of Twilio Engage.
• Work with a team of engineers through difficult architectural trade-offs.
• Collaborate on detailed design documents & action plans for features slated for development.
• Mentor engineers earlier in their careers on technical matters great & small.
• Support strategic technical initiatives that impact the entire engineering organization.
• Rapidly acquire new technical skills & knowledge in a fast-paced, high-delivery environment.
• Manage your work through the use of Github, Jira, & our build/deploy systems.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years experience writing production-grade code in a modern programming language (language agnostic)
• 3+ years of experience building products using frontend frameworks
• Experience crafting APIs, like you understand that a good API contract is a critical part of a good UI
• Experience with JavaScript, Node.js, TypeScript, React (or similar frameworks), & CSS
• Owned & operated services end-to-end, from requirements gathering & design to debugging & testing, to release management & operational monitoring
• An entrepreneurial approach, ready to assemble & lead cross-functional teams
• Excellent collaborator. Ability to foster alignment cross-functionally & cross-organizationally
• Schedule: Ability to work non-standard, on-call rotation weekend & holiday hours, shared evenly with all engineers on the team. We believe that we are responsible for the code we write & how it runs in production

Desired:

• You have a strong understanding of UX patterns & are passionate about building intuitive UIs that customers will love.
• You love partnering with design to create impactful customer experiences & not just implementing designs that are tossed over the fence.
• Youve had experience with at least one of GraphQL or REST.
• You've worked on high-scale web applications & understand the architecture patterns that make them successful (e.g., well-designed APIs, & efficient algorithms).
• A highly effective collaborator, you work well with your team & your partners in product & design towards common goals.

Location

This role is Remote - India

Travel 

We prioritize connection & opportunities to build relationships with our customers & each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, & are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering & donation efforts.

So, if you're ready to unleash your full potential, do your best work, & be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.