Role Description

The Director, People Technology is responsible for partnering with functional stakeholders on the People team to understand organizational strategy, identify technology solutions to meet their needs, & partner with IT stakeholders to deliver the People Technology roadmap. Reporting to the Vice President, People Operations, Rewards, & Technology (PORT), this role will partner directly with People leaders & cross-functional partners to define a multi-year roadmap & lead our People Technology transformation as we continue to enhance our digital experience as a Virtual First company.

As the People Technology leader, this role focuses on technology strategy & operations, while working closely with cross-functional technology teams on implementations, integrations, & configurations. The ideal candidate is a strong collaborator & partner, a creative problem solver, and has demonstrated innovation & technical expertise, including direct experience in Workday and a broad range of People systems (ATS, LMS, etc.). This hands-on role demands deep knowledge of HR strategy, process design, and requires an experienced leader who can influence stakeholders & inspire a team. 

Responsibilities

• Develop & champion a multi-year vision & roadmap for People Technology, designing a tech stack that optimizes the employee experience
• Manage the portfolio of People systems and initiatives from initiation to launch; manage project intake & consult with cross-functional stakeholders to establish prioritization against the roadmap
• Build & lead a team of technology professionals, providing guidance, support, & commitment to growth & professional development
• Meet technology needs through partnership, influence, & collaboration across all internal stakeholders to ensure consistent, effective design & implementation of cross-functional solutions
• Collaborate with cross-functional technology teams to create a seamless employee experience through integrated systems & tools; emphasize scalability & sustainability in all design decisions
• Provide guidance to functional People leaders to ensure best practices & optimization of core infrastructure; provide recommendations for adoption, enhancements, & future system capabilities
• Improve operational excellence, including strengthening project management methodology/tools, documentation, & adherence to compliance standards
• Analyze people technology industry trends and stay ahead of new innovations to inform the technology roadmap & long-term vision
• Oversee the assessment & selection of systems, as well as maintaining & strengthening vendor relationships in partnership with procurement.

Requirements

• 10+ years of hands-on experience designing and leading people technology initiatives (HRIS/HRIT, ATS, LMS, etc.)
• Experience leading system assessments and implementations, including project management, issue management, communications, & change management
• Expertise in Workday required; experience in Greenhouse preferred 
• Deep knowledge of HR strategy, processes, & best practices
• Experience managing vendors & strengthening external partnerships 
• Strong communication skills & ability to influence senior stakeholders 
• Ability to collaborate cross-functionally in a global, matrixed environment 
• Ability to perform in fast-paced, high-pressure situations
• Experience leading a globally distributed team, including working with/managing contractors and technical resources
• Experience operating in & building an auditable & compliant software ecosystem