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Pendo // platform for product experiences
Design, Full Time    Raleigh, NC // New York City // San Francisco, CA    Posted: Friday, April 02, 2021
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Come strengthen the chemistry of our team & help us empower software companies to provide powerful self-serve analytics & in-app comms tools to their PMs, Design Managers, & other product roles. We're seeking a Lead Product Designer who is passionate about user interface design, mentoring designers, & cares deeply about creating delightful end-to-end experiences for our customers.

Join us to build a new platform to transform the future of work, from the ground up. We are looking for Lead/Principal designers to be one of the founding members of the Digital Adoption Solutions team at Pendo, which will be building a new platform to shape how companies onboard, support, & engage their employees in the digital workplace. 

As a Lead Product Designer you will be responsible for driving the design vision for your product areas & will regularly present to executive stakeholders. You are a team player & empower others to do their best work. You are comfortable in all aspects of the design process: engaging with customers & users, concepting early-stage ideas, envisioning aspirational "north star" design directives, prototyping high-res workflows, collaborating closely with product, engineering, & leadership peers, & more. You tend to have a superpower or niche skill set that others seek out like prototyping, user research, data viz or design systems. 

Key criteria for this role

  • Craft & own the design vision for your product area 
  • Drive strong product outcomes, especially innovative ones, in close partnership with PM/Eng leaders
  • Drive clarity from ambiguity
  • Align product team tightly with executive leadership
  • Excellent collaboration & communication skills (cross-functional, cross-org)
  • Lead strategic design initiatives & partner with UX Research on discovery efforts


  • High bar for all aspects of product design: prototyping, interaction design, visual design, user research
  • Craft innovative end-to-end user experiences grounded in customer insights, data, business goalsacross web & mobile
  • Advocate for Design internally & externally
  • Experience working design systems
  • Experience working with multi-office and/or distributed teams
  • Data visualization interest and/or experience
  • Desire to strengthen the chemistry, diversity, & inclusiveness of our team

Required Toolset

  • Figma for Design & Prototyping
  • Experience with Pendo is a plus

Pink, Perks, & Such:

Pendo was founded in 2013 by former product managers, who combined their heads & hearts to build something they wanted but never had as product managers -- a simple way to understand & attack what truly drives product success.  Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital & Meritech. You will gain experience in a diverse & exciting set of technologies & clients & have a real impact on Pendo's future. Our culture is passionate, dynamic, & fun.


  • Company Equity
  • Pendo covers 100% of monthly premium for the HDHP (High Deductible) Medical plan for all employees & their families
  • Pendo covers 100% of monthly premium for dental & vision coverage for all employees & their families
  • Open vacation policy
  • Free weekly lunches & fully stocked kitchen with drinks, goodies & balanced snacks
  • Frequent company & team-building events
  • Free parking or monthly stipend for other modes of transportation (biking, walking, do you skate?)
  • Lots of company swag...hope you like pink!

Best private cloud companies to work for, we're #1

What makes Pendo culture special

We are an equal opportunity employer & believe having diverse teams in which everyone brings their whole self to Pendo is key to our success. We welcome people of different backgrounds, experiences, abilities & perspectives.


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