Come see whats cookin at HelloFresh!

At HelloFresh, we want to revolutionize the way we eat by making it more convenient & exciting to cook meals from scratch. We have offices all over the world & we deliver delicious meals to millions of people.  

We are the industry leader in meal-kit subscription services & were growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people. 

The HelloFresh team is diverse, high-performing, & international, & our work environment is an inspiring space where you can thrive as a result.

Job Description:

The Logistic Warehouse Lead will be responsible for the day-to-day data entry & transactional receiving of returned boxes by drivers. In addition, you will manage all return volume, including the processing & deep dives into root causes. You will be responsible for understanding the root causes of returns coming from drivers at any one time & reporting on those issues. The Logistics Warehouse Lead will lead & cultivate a functional working relationship with all levels of personnel throughout the organization. 

You will...

• Report to the Delivery Station Site Manager to support operational returns & communicate delays or any issues while quickly analyzing & prioritizing work to prevent failures
• Input & maintain a database of returns & other performance indicators, ensuring a high degree of accuracy
• Monitor on-site fleet for damage & maintain records. Provide quality & safety concerns to the Fleet Manager.
• Responsible for ensuring UTR safety policies & audits are completed
• Monitor routes still on the road & communicate, adjust, & help drivers complete delivery routes accordingly.
• Perform routing.
• Perform some dispatching functions for drivers & provide coverage for the Delivery Station Supervisor/Delivery Station Site Manager on nightshift, weekends, & holidays.
• Monitor & evaluate quality, returns, vans, & other agreed indicators
• Ensure security of all HelloFresh assets (hub facilities, vehicles, inventory)
• Employees are expected to perform related responsibilities assigned by management, which may be added or revised based on business & operational needs, with or without advance notice
• Inbound delivery vehicles & track out-of-service issues
• Occasionally, transport delayed package deliveries to customers, move vans in & out of the building, & transport vehicles to & from repair shops.
• Have good attendance & punctuality.

You are...

• Inclusive in your approach to engage staff & bring out the best performance in a team
• A conveyer of clear vision, setting direction & goals, & driving team understanding during daily/weekly stand-ups & leadership reviews.
• Sound in data-driven decisions that express originality & an enterprising mindset.
• Collaborative - enjoys working with different teams to gather inputs.

You have

• High school diploma or equivalent
• Must be at least 22 years old & legally authorized to work in the US
• 6+ months of previous cargo/big box truck driving experience required
• Possess & maintain a valid driver's license
• Have a clean driving record
• Can work flexible hours, including overtime, weekends, & holidays
• Must be able to pass all pre-employment screens (including drug, background, & criminal checks)
• 1+ years experience in operations for fulfillment, supply chain, logistics, or transportation companies
• Meet schedules/timelines & organize your own work. Can reliably work alternative & flexible work schedules, including nights, Sundays, & Holidays
• Basic proficiency in manipulating data & reporting
• This position's essential functions demand the performance of the following physical requirements with or without reasonable accommodation:
• Can lift/move up to 50 lbs & participate in physical job activities such as standing, walking, & crouching daily. Can work in an environment that may be hot, cold, & noisy.

Youll get

• Competitive Hourly Wage & 401K company match that vests immediately upon participation
• Generous parental leave of 4 weeks & PTO policy
• Flexible health plans effective first day of employment
• 75% discount on your subscription to HelloFresh (as well as other product initiatives)   
• Collaborative, dynamic work environment within a fast-paced, mission-driven company

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Schedule: Sun-Tues, Fri / Sun - Tues 1pm-10pm & Fri 1pm-7pm

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