Acquia empowers the worlds most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, & IT operations teams at thousands of global organizations to rapidly compose & deploy digital products & services that engage customers, enhance conversions, & help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report, rated a leader by the analyst community, & named a top place to work by the Boston Globe & the Boston Business Journal. We are Acquia. We are building for the future & we want you to be a part of it!

We are looking for an energetic & ambitious individual to play a versatile role that includes supporting our account management team with customer renewal & expansion proposals. 

The Account Management Specialist (AMS) is a key individual contributor responsible for providing proposal & operational support to the Account Management organization. This is a unique opportunity to learn about the Account Management function at Acquia as well as being a key contributor to a fast paced sales organization.  

In this role, the AMS will be responsible for maintaining a valid customer database, contacting existing Acquia customers to drive interest in Acquia offerings, creating & executing customer proposals, & ensuring accuracy & consistency of pricing across our customer paperwork. The AMS will work closely with Account Managers & Account Management leaders to drive strong results & new relationships within Acquias valued customer base.

The responsibilities of this opportunity include:

• Create new revenue opportunities by educating our inbound leads & customers about open source, digital transformation & Acquia
• Conduct high volume prospecting to qualify leads & new contacts within existing Acquia customers
• Qualify prospects' needs & effectively map them to Acquia's offerings
• Become an industry expert & develop product mastery
• Consistently achieve (and exceed!) quarterly goals
• Become a super user of our CRM 
• Occasionally assist account managers & leaders in relation to order management, customer inquiries, & renewal pricing
• Maintain integrity of CRM data in relation to customer records
• Partner with cross-functional teams as needed
• Communicate effectively with customers when necessary

A successful candidate:

• Enjoys working in a fast paced environment with a strong ability to manage multiple tasks at once 
• Stays organized under pressure & has superior attention to detail 
• Has the ability to effectively prioritize their workload
• Is a strong analytical thinker, solving problems creatively with a customer focus
• Demonstrates professionalism & discretion when working with leadership team on sensitive business & organizational issues

Thank you for considering Acquia, & we look forward to receiving your application. Theres no such thing as the perfect candidate. So, were not looking for someone who matches all of our criteria; were looking for someone with the potential to grow outward & upward. Regardless of how much of the criteria you meet, you should apply!

Acquia is proud to provide best-in-class benefits offerings to our employees & their families in maintaining both a healthy body & a healthy mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, & much more!

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Interested residents of Colorado may contact NA-recruiting@acquia.com as it relates to regulation C.R.S. 8-5-201. Information regarding benefits are linked here.