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Medallia // customer experience management SaaS
Sales, Full Time    Sydney, Australia    Posted: Thursday, August 13, 2020
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Medallia's mission is to help companies win through customer experience. The world's best-loved brands trust Medallia's Experience Cloud, which embeds the pulse of the customer in an organization & empowers employees with the real-time customer data, insights, & tools they need to make every experience great. Named a leader in the most recent Forrester Wave & ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, & Tel Aviv. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title-nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, & former classmates. We have different backgrounds & we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.

At Medallia we hire the whole person, not just a part of them.

Medallia Sales is a fast-growing, global organization where the best ideas are implemented, no matter where they come from. We are a late stage start-up with a culture focused on continuous learning, true entrepreneurial spirit, & open feedback.  

The Role
As part of Medallia's Mid-Market Sales Team, you will be responsible for the sale of Medallia's General Business Products into a regional Mid-Market account list.

The General Business is the fastest growing division at Medallia! You will manage every opportunity from the beginning until close, intro to final negotiation.

Generate net new business & expansion of presence in mid-market accounts within your geography patch (Accounts up to 5000 employees)
Balance between heavy pipeline generation, outbound prospecting, & running tight sales cycles from start to finish
Collaborate with customers & prospects to clearly define current challenges & pain related to achieving overall business objectives
Perform sales presentations/demonstrations to match Medallia's solutions & value proposition with identified business needs
Accurately forecast quarterly & monthly sales by possessing a full understanding of customers' specific decision-making & purchasing process
Collaborating closely with Medallia ecosystem (Pre-Sales, Professional Services & Legal teams)
Up to 30% travel
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