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Critical Mass // digital experience design agency
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The Web Content Author role works within the Barefoot team to input, configure, format & publish content into content management systems, specifically Drupal & Kentico, on behalf of our clients. Primarily accountable for the completion & quality control of project work, the ideal candidate should possess a combination of strong technical skills, problem solving capabilities, teamwork/collaboration, attention to detail & communication skills. 


You will:

  • Input, configure, format & publish content in Drupal and/or Kentico using prebuilt authoring templates & components.
  • Build custom forms through CMS platforms.
  • Manage taxonomies within platforms.
  • Configure personalized elements through CMS platforms.
  • Occasionally author basic HTML & CSS to optimize the presentation of content within existing platform components.
  • Think creatively about how to use CMS authoring components to realize the creative vision for how content is displayed through the platform.
  • Manage, organize, & optimize digital assets.
  • Ensure proper tagging is in place to support measurement of website traffic.
  • Proactively troubleshoot issues.
  • Work with collaboratively with the Barefoot team across disciplines, including account, project management, creative, strategy, user experience, & technology.
  • Provide proactive communications with other Barefoot team members regarding project progress.

You have:

  • 2+ years of experience working in content management systems, such as Drupal, Kentico, AEM or Sitecore. Drupal and/or Kentico experience preferred.
  • Acquia Site Builder certification preferred, but not required.
  • Experience with CMS content architectures, content authoring & component configuration. 
  • Strong working knowledge of HTML5, CSS3, JavaScript. 
  • Familiarity with mobile/responsive development & testing.
  • Willing & capable to learn & perform authoring in other CMS platforms.
  • Understanding of cross-client, cross-platform, & cross-device compatibility.
  • Experience with JIRA is a plus.
  • Strong problem-solving skills.  
  • Work independently in a structured team without close supervision.
  • Strong communication skills (oral & written).
  • Strong attention to details ensuring final product is precise & lacking errors.
  • Work with QA team to validate & ensure delivery of a flawless product.

What We Offer:

  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, & flex days
  • Access to online services for families & new parents
  • End of year closure days (not deducted form vacation balance)
  • Diversity & Inclusion Board with 12 affinity groups
  • Internal learning & development programs
  • And more

The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, & employee experience possible!  CM new hires & employees are the future of our organization, & we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.  The ask stems from our want to:

  • Strengthen opportunity for continuous learning
  • Improve collaboration & team relationships.
  • Increase employee engagement

We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity & inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, & inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance & reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

 
 
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