Role Description

As a Staff Infrastructure Engineer on our Connector Platform team for Dropbox Dash, your role will be crucial in shaping & constructing the robust systems that not only support Dash, but also lay the groundwork for the next wave of engineering innovations. From optimizing user experiences across various projects to ensuring seamless scalability & data integrity, you'll be at the forefront of shaping the technological backbone of our platform. In this role, you will act as the team lead on large-scale distributed systems, focusing on reliability, scalability, & performance. Operating in a 01 environment, you will contribute to defining & building the next generation of AI-driven experiences at Dropbox.

Collaborating closely with cross-functional teams, you will also leverage your extensive expertise to tackle audacious challenges & push the boundaries of what's possible. Your contributions will directly impact millions of users, as every line of code you write furthers our mission to revolutionize the way people work & collaborate. 

Our Engineering Career Framework is viewable by anyone outside the company & describes whats expected for our engineers at each of our career levels. Check out our blog post on this topic & more here.

Responsibilities

• Define & deliver the vision for large, business-impacting projects amidst multiple constraints, ensuring successful outcomes through strategic planning & effective execution.
• Demonstrate a proactive drive to develop innovative solutions for complex problems, fostering a culture of creativity & problem-solving within the team.
• Push boundaries to leverage industry best practices & customer feedback to generate & implement breakthrough ideas that aim to create new products or advance existing products & drive our tools forward.
• Leverage in-depth understanding of Dropboxs business landscape, products, customers, & strategy to identify strategic opportunities for the team to support Dropbox in achieving its business objectives.
• Collaborate with product managers & engineering teams to translate business requirements into technical solutions for AI-powered applications.
• Design & implement algorithms to optimize data ingestion, manage third-party rate limits, & enhance sync throughput & performance.
• Develop & enhance platform capabilities to accelerate the creation & deployment of third-party integrations.
• Improve critical metrics such as sync success rate, throughput, data completeness, & freshness to ensure a high-quality user experience.
• Empower enterprise customers to build custom connectors by leveraging indexing APIs & tailored connector capabilities.
• Contribute to a collaborative team environment by participating in code reviews, sharing knowledge, & mentoring junior engineers to promote growth & excellence.

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable & high-quality experience for our customers.

Requirements

• BS, MS, or PhD in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
• 10+ years of professional software development experience
• Proven track record constructing & managing expansive, multi-threaded, geographically dispersed backend systems
• Proficient in programming & debugging across a range of languages such as Python, Go, C/C++, or Java
• Advanced knowledge of operating system internals, filesystems, databases, networks, & compilers.
• Ability to define & deliver multi-year, multi-team product or platform goals
• Proficient in setting technical strategy to broader initiatives across Engineering, Product, & Design teams
• 10+ years of experience as a backend or full-stack engineer, with a focus on delivering scalable & reliable solutions.
• Strong expertise in backend development technologies such as Golang & Python.
• Excellent communication skills, capable of collaborating with cross-functional teams & effectively presenting technical concepts to both technical & non-technical stakeholders.

Preferred Qualifications

• Capable of articulating, conceptualizing, & defining comprehensive strategies
• Exhibits a very high standard of technical judgement, innovation & execution to tackle open-ended problems that require difficult prioritization.
• Experience with building third party app integrations.
• Familiarity in frontend frameworks like React.

Compensation

Dropbox applies increased tax deductible costs to remuneration earned by certain qualifying employees (to the extent an employee will be involved in the creation of the software as an author) for the transfer of copyrights, in accordance with the relevant provisions of the Personal Income Tax Act.