Create data-based insights. Build & test smart hypotheses. Build new capabilities in a cutting edge RevTech stack. Drive customer acquisition & value.

The Role Youll Play:

The Revenue Operations Systems Administrator sits in the center of the companys Go-to-Market organization -- collaborating with Sales, Customer Success, Marketing, Finance, & Product. In this role, you are responsible for creating & optimizing processes to improve GTM efficiency & revenue. You will be building & improving infrastructure to support our revenue team. The ideal candidate knows how to get things done & solves meaningful challenges that are results-focused.

In this role, you will be involved in strategic planning & defining our tech stack roadmap for 100+ team members across Sales, Customer Success, & Marketing. You will also own the user experience for our team & ensure our partners can do their jobs effectively & efficiently.

About the Go-to-Market & RevOps team: 

RevOps at CBI is focused on driving measurable revenue impact: we strategize how to go-to-market (vs. supporting sales), we publish actionable intelligence for the business (vs. refreshing charts), we lead the identification, testing & rollout of revenue initiatives (vs. supporting the roadmap), & build an innovative tech stack to drive value for our customers (vs. maintaining the mess). 

We take a product-management approach toward our tech stack --  test & learn, always focus the company on our customers, & automate as much as possible. 

Your Main Tasks:

• Build the processes & systems that generate actionable insights on our business & market. 
• Understand our key business metrics & how we can build processes & systems that help uncover the driving factors behind them
• Help demystify our prospect to customer journey - align our processes & tools to give us a clear view of performance across the revenue funnel 
• Define the strategy & roadmap for revenue processes & systems
• Create the vision & structure for how our GTM systems (Salesforce, Hubspot, Gong, Apollo, etc.) & supporting tools will connect & operate seamlessly
• Identify & implement tools, best practices, & operational workflows with an eye toward measurable outcomes & continuous improvement
• Focus on building the minimum viable product; avoid feature creep
• Own the integrity of our revenue systems ecosystem by putting in place proper access & permissions controls, ensuring data integrity, & developing protocols for change management
• Execute high impact initiatives. 
• Partner with RevOps leadership & other Go-to-Market teams to drive initiatives that impact revenue - for example, identifying use cases for generative AI to make our outreach more timely & relevant for our prospects
• Drive robust systems, processes, & analytics to ensure that we learn from any initiative -- treating them as experiments with data-based learning 
• Collaborate with Sales, Customer Success, Marketing, Product & Finance team members as a project owner & executor 

What you bring to the table:

• 3+ years experience in Revenue Operations, Salesforce Administration, or similar roles 
• Demonstrated Salesforce experience required; Salesforce Certified Admin a huge plus 
• Product manager mindsight with proven ability to make a complex tech stack easy-to-use
• Ability to see big picture & distill it into project plan with specific actions
• Team player who isnt afraid to connect with cross-functional teams directly to get feedback
• A desire to learn & execute, especially in regard to new technologies utilizing generative AI
• Bachelors degree

Youll be successful here if:

• You seek & build expertise: You learn the playbooks that work elsewhere & build the ones that works for CBI
• Youre a true owner: You have an ownership mindset & dont wait for someone else to tell exactly what needs to be done. 
• You focus on results: You dont believe in vanity metrics & believe in taking swings at big outcomes.